Important message to our valued customers
February 3, 2014
Dear Valued Customer,
We are very pleased to announce that Life Technologies is now part of Thermo Fisher Scientific. Together, we’ll create new opportunities for you to leverage our complementary offerings through four premier brands: Life Technologies, Thermo Scientific, Fisher Scientific and Unity Lab Services. Most important, the addition of Life Technologies strengthens our ability to fulfill our company mission: to enable our customers to make the world healthier, cleaner and safer.
This exciting combination enhances our offering so we can help you achieve even higher levels of innovation to meet your goals, whether you’re in research, life sciences, healthcare or applied markets. Our portfolio now combines cutting-edge life sciences technologies, such as genomics and proteomics, to accelerate research and improve human health. Our complementary strengths in biosciences and bioprocessing will accelerate drug discovery, development and production. As one company, we’ll create new opportunities to support the convergence of life sciences tools and diagnostics to improve patient care. We’ll also significantly expand our offering for those of you working in forensic analysis and other applied markets.
By bringing our companies together, Thermo Fisher Scientific can be a stronger partner – leveraging our comprehensive offering and deep applications expertise to more effectively meet your challenges. You will have the benefit of industry-leading e-commerce capabilities and a combined field sales, support and service team 10,000 strong. As one company, we’ll be able to provide a differentiated experience that will only strengthen over time. We want to help you spend less time searching for solutions, and more time achieving results.
To ensure continuity, we are taking a phased approach as we combine the strengths of our two companies and work toward improving your overall experience with us. In the near term, it remains business as usual:
- Your company contacts will remain the same
- All existing contracts will continue to be honored
- Your ordering process will not change
- The same innovative products and services will be available
Through this transition, our goal is to continue to develop new products and services while preserving what you value most now. You can rest assured that the high-quality service and support you have come to expect from both companies will continue. Please contact your current sales representative if you have any questions. Thank you again for your business; we look forward to strengthening our partnership with you.
Marc N. Casper
President and Chief Executive Officer
Thermo Fisher Scientific