Visit our state-of-the-art facilities and learn all about the latest developments in single-use technologies

The bioprocessing industry is constantly evolving. To address the needs of our customers, we constantly innovate to help accelerate production of their biotherapeutics. Thermo Fisher Scientific has developed two facilities that allow customers to see and experience these latest innovations in flexible processing.

Interested in visiting our centers?
Learn more about the latest Single-Use Technologies by contacting your local Thermo Fisher Account Manager or email us at

Thermo Fisher Scientific
Customer Experience Center

1325 North 1000 West
Logan, Utah

Thermo Fisher Scientific
Customer Evaluation Centre

Unit 9, Atley Way
Cramlington, NE23 1WA
United Kingdom

Customer Center Locations

The Logan, Utah Customer Experience Center (CEC) allows customers to experience the complete capability of Thermo Fisher Scientific Single-Use Technologies. The CEC boasts a production-scale selection of bioreactors and mixers fitted with the latest industry-leading technology. The CEC also allows for full-scale proof of concept testing, process development, and optimization studies.

Additional services including training, analytical testing, and custom studies are available with additional opportunities to tour our GMP production and warehousing facilities.

Prodoct focus

  • DHX Heat Exchangers
  • Temperature Control Systems
  • Analytic Testing Services
  • Scale-up, characterization, and feasibility testing
  • Process Optimization Studies
  • Demonstration and proof of concept testing

*Products currently on display are subject to change

The Cramlington, UK Customer Evaluation Centre (CEC) allows visitors to see and interact with single-use equipment and consumables.  They can also receive training from industry professionals and learn more about new products and technologies. This facility houses the latest in single-use equipment including everything from hardware units, single-use bioreactors, fermentors, and mixers to storage and transportation systems, heat exchangers and much more. In addition to visiting the CEC, tours are available of the adjacent 51,000 sq ft single-use consumables manufacturing facility.

Product focus

Product Highlights

The Thermo Scientific inSITE Integrity Testing system is a post-installation, pre-use integrity testing system designed to detect flaws at the most critical stage

BioProduction resources

Have a question about single-use technologies, Gibco media, Applied Biosystems POROS chromatography resins, Applied Biosystems SEQ rapid contaminant tests, or our Gibco Cell Therapy Systems products?  Click below to access product brochures, training videos, mobile apps and more.