Important pricing information

The List Price change and FAQ’s relate to Thermo Scientific Molecular & Protein Biology products, Applied Biosystems, Invitrogen, Gibco and Ion Torrent products.

Please find below some Frequently Asked Questions which should further help with any queries you may have. If you need additional information then please contact your local Account Manager who will be happy to help. Thank you in advance for your continued support and we look forward to working with you through 2016.

1.

Why are you changing the 2016 list prices for Thermo Scientific™ Molecular & Protein Biology products, Applied Biosystems™, Invitrogen™, Gibco™ and Ion Torrent™ products?

We review our list prices taking into account the changing market conditions including inflation rate changes, business costs or currency fluctuations. This is needed so we remain competitive in the market, retaining the high levels of service & quality while also managing the associated costs of doing business.

2.

What are the list price average increases and when will they next be updated?

The change in price differs per product line but it averages out at +2.3% across total European sales. Our plan is to stay with the updated pricing effective 1st January 2016 for the rest of the year however due to market conditions this may be subject to change.

3.

When will new list prices be available?

All new list prices can be viewed online at www.thermofisher.com from 1st January 2016. If you would like any other information, then please contact your Account Manager.

4.

When can I see a copy of my updated account quotation and how will my prices change?

Your Account Manager should be in contact with your account before 1st January 2016 to provide an updated copy. The prices you pay may change depending upon whether the catalogue numbers are impacted by the list price increase or not. % discount off a new list price will automatically change your quote price and any fixed prices may be uplifted to reflect the list price change.

5.

Can I get a copy of my country price list?

We do not publish country price lists however our pricing is available on our website or through your Account Manager.

6.

When should I upload the quote price file onto our system?

Please work with your Account Manager to ensure that you load your new pricing before 1st January 2016. This will help alleviate any order processing delays once the new pricing goes live.

7.

I'm a B2B customer with an electronic catalogue, is the process different for me?

The only additional steps in the B2B process involve loading and approving an updated 2016 e-catalogue via the 3rd party provider. Your Account Manager will be in contact in due course and allow sufficient time for your system to be updated.

8.

What is the rest of the Thermo Fisher Scientific Groups (excluding Thermo Scientific Molecular & Protein Biology products, Applied Biosystems, Invitrogen, Gibco and Ion Torrent products) doing with their list prices?

Other company business groups operate independently with their product portfolios, so please contact their local Account Manager to find out more about their price changes.

9.

I order through an authorised distributor, am I affected by this price increase?

Please contact your local distributor for their latest pricelist.

10.

Will you be changing your freight charges?

After keeping our freight charges static for the past few years we have made the decision to increase them in line with current costs. More details can be found below.

11.

Why are you changing your freight charges?

Thermo Fisher Scientific reviews its freight policy on an annual basis and adjusts it accordingly to offset any rising distribution costs. We are adjusting our standard rates in line with increases from our carriers. Thermo Fisher Scientific continues to work hard to contain these costs, and believe this freight policy review is essential to retain the levels of service our customers expect. The standard order value thresholds will remain unchanged for now so you can take advantage of consolidating all your requirements from Thermo Fisher Scientific onto a single order to avoid a handling charge.

12.

What are the freight policy changes going to be?

The freight change for 2016 differs per country. All revised country standard freight terms for 2016 can be viewed online from 1st January 2016 at www.thermofisher.com.