Order Support FAQ's
a. Sign in, to your account to view account-specific pricing and information, and for easier checkout.
i. New customer? Register for an account. Once you submit your registration, a Customer Care representative will create your account.
b. When you find the product you’re looking for "Add to Cart"
c. View cart when you're ready to order. Your cart is located at the top right of the website. Note: carts created on previous visits will be located on the "My Activity" page.
d. Click on "View Cart" to access your Cart page where you can apply P or D quotes, or marketing promotion codes.
i. If you have a quote or promotion, please enter it in the right-hand box and click "Apply." A message will confirm that the quote has been applied to the order successfully. You can store one P or D quote in your profile.
e. Proceed to checkout by clicking "Begin Checkout." Here you'll be able to review your shipping and billing details for your order.
- Sign in to your account on thermofisher.com
- Click on Account, then Order from the top navigation bar.
- Click on See All Orders & Request invoice and then Request invoice.
- Enter up to 4 email addresses where you want invoices to be sent, and click on Request Invoice.
To request an invoice for an order not placed online or visible in your Recent Orders, contact the Customer Service Department.
There are two ways you can upgrade to an ordering account.
1. Begin checkout and add in your billing and shipping details upon ordering
i. Your details will be confirmed and then your order will be placed.
2. Upgrade now by filling out your billing & shipping details