What browsers are supported by the thermofisher.com website?
The following browser versions are supported:
- Microsoft Internet Explorer 10 or above
- Mozilla Firefox 33 or above
- Google Chrome 39 or above
- Safari 7 or above
If you are using a browser that is not supported, we recommend you upgrade to the latest version of Internet Explorer, Mozilla Firefox, Chrome, or Safari by following the appropriate link below.
Credit card payment security standards
In addition, the Payment Card Industry (PCI) Security Standards Council LLC dictates how credit card information can be transmitted through the internet to ensure your information is safe and secure. To maintain compliance, if you are using a non-secure web browser, you may not be able to use a credit card to make a purchase on thermofisher.com.
To avoid this situation, you will either need to upgrade your browser to a supported version, or change your browser’s Transport Layer Security (TLS) protocol such that it meets current encryption standards designed to protect the privacy of information communicated over the internet. This will be TLS 2.1 or greater.
If you have updated your browser and you cannot place an order via credit card because the security warning persists, we recommend you contact your web administration team to review your web browser protocol. Below are some additional useful instructions to update your browser’s TLS version, if required:
- From the menu bar, click Tools > Internet Options > Advanced tab
- Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2, then OK
- Restart Internet Explorer
- Open Google Chrome
- Click Alt F and select Settings
- Scroll down and select Show advanced settings...
- Scroll down to the Network section and click on Change proxy settings...
- Select the Advanced tab
- Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2
- Restart Google Chrome
- Open Firefox
- In the address bar, type about:config and press Enter
- In the Search field, enter tls. Find and double-click the entry for security.tls.version.min
- Set the integer value to 3 to force protocol of TLS 1.3, then OK
- Restart Mozilla Firefox
- If you are using Safari version 7 or greater, TLS 1.2 is enabled