The AB Protection Plan will help keep your laboratory running smoothly with preventive maintenance and proactive instrument monitoring as well as fast repair turnaround time. You will not be charged for replacement parts or labor fees if system trouble occurs. All costs associated with instrument repairs, including engineer dispatch charges, hourly labor rates, and nonconsumable covered parts, are included in AB Protection coverage. Thermo Fisher Scientific is your partner in increasing laboratory productivity to support your scientific and business success. Protect your investment with the AB Protection service plan.

Key features of the AB Protection Plan include:

  • No response time guarantee
  • Planned Maintenance
  • Highest priority Remote Service Center support

Additional features of the AB Protection Plan include:

  • On-site service—labor
  • On-site service—parts
  • On-site service—travel
  • Factory-certified replacement parts
  • Engineer labor and travel included for repair visits
  • Priority access to our Technical Engineering Center (TEC)


For additional information on Thermo Fisher Scientific service and support plans:

  • Contact Us ›
  • Telephone: 800 327 3002, option 3  (toll-free in US only)
  • Telephone: 00 800 5345 5345, option 2 (toll-free in Europe, Middle East and South Africa only)