Here you'll find troubleshooting and documentation to help you in maximizing the capabilities of Vector NTI® software. For users holding a Support Contract, additional assistance is provided via phone or email by Life Technologies Technical Support Scientists.

Send your feedback

We seek to continually improve our software and appreciate your feedback. If you find a bug please let us know by using the bug report form below.

Video tutorials

Technical support

Individual, personalized technical support for Vector NTI® software requires a paid annual Bioinformatics Technical Support Contract. Vector NTI® Advanced Support Program for Vector NTI® Advance and Vector NTI® Express Contracts also include free product upgrades of the Vector NTI® software.

If you wish to purchase or renew your Bioinformatics Technical Support Contract, please email us at:

Support Contract holders, please contact Technical Support:, Direct: +44 (0)800 838 380