
{"id":14351,"date":"2023-04-17T20:00:00","date_gmt":"2023-04-17T20:00:00","guid":{"rendered":"https:\/\/www.thermofisher.com\/blog\/analyteguru\/?p=14351"},"modified":"2026-08-25T21:38:26","modified_gmt":"2026-08-25T21:38:26","slug":"quality-risk-management-defining-responsibilities","status":"publish","type":"post","link":"https:\/\/www.thermofisher.com\/blog\/analyteguru\/quality-risk-management-defining-responsibilities\/","title":{"rendered":"Quality Risk Management: Defining Responsibilities"},"content":{"rendered":"\n<p><em>This is the second in a series of four blog posts on quality risk management. Follow for these and more upcoming regulatory updates in 2023.<\/em><\/p>\n\n\n\n<p>I think everyone can relate to remembering a younger-you, fantasizing about gaining a new freedom once a particular milestone was crossed. Maybe it was getting a driver&#8217;s license, eating unlimited amounts of cereal, or being able to stay up long enough to see a late-night television program.<\/p>\n\n\n\n<p>Just as quickly as we cross the milestone, we realize that freedom comes with a new set of responsibilities. I think that realization can be particularly heavy when you become a decision-maker in industry and realize that your policy decisions will guide products to market for real people.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"http:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Quality-Risk-Management.jpg\" alt=\"Risk assessment\" class=\"wp-image-10412\" style=\"width:500px;height:334px\" srcset=\"https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Quality-Risk-Management.jpg 1000w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Quality-Risk-Management-300x200.jpg 300w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Quality-Risk-Management-768x512.jpg 768w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Quality-Risk-Management-96x65.jpg 96w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>Striving for change and retaining the ability to evolve products and procedures ensures that the quality threshold continues to rise.<\/p>\n\n\n\n<p><strong>Change is coming<\/strong><\/p>\n\n\n\n<p>The first installment of this blog, <a href=\"https:\/\/www.thermofisher.com\/blog\/analyteguru\/quality-risk-management-know-the-risks\/\">Know the Risks<\/a>, noted that the release of the drafted ICH Q9 quality risk management guideline was pending early\/mid 2023. The revision (Q9(R1))<sup>1<\/sup> was released on January 18 and is now available for implementation. An introductory training presentation and additional guidance support information to facilitate updating quality systems was posted for use on the ICH website2.<\/p>\n\n\n\n<p>As we saw in last year\u2019s announcement from the FDA<sup>3<\/sup> that was prompted from the shortages seen during the pandemic, the industry has been asked to re-evaluate their quality risk management plans utilized for the manufacture of products.&nbsp; The FDA guidance on risk management for shortages<sup>4<\/sup> is still undergoing draft status and is accepting comments, but in true FDA fashion may remain as a draft for a few years.<\/p>\n\n\n\n<p>So, in this blog post we will look at the changes to the ICH Q9 quality risk management guideline by first discussing responsibilities. The most notable differences in the responsibilities section between the original guidance<sup>5<\/sup> from 2015 and the revision<sup>1<\/sup> from 2023 is the addition of language surrounding subjectivity, with an additional guidance responsibility for decision-makers being added distinctly as,<\/p>\n\n\n\n<p>\u201cassure that subjectivity in quality risk management activities is managed and minimized, to facilitate scientifically robust risk-based decision-making.\u201d<\/p>\n\n\n\n<p>Assurance to manage and minimize subjectivity is further discussed as avoiding the introduction of bias with an emphasis to recognize that tools utilized may potentially add bias within the additional sections in chapter 5 of the new guidance.<\/p>\n\n\n\n<p><strong>Tools in risk assessment<\/strong><\/p>\n\n\n\n<p>A risk matrix can be a common risk management tool and is created with a combination of scores to determine if process steps or product feature use is a high-risk activity. As an example, the below risk score is presented for some selected actions in chromatography with a score assigned for the frequency of the action, a score of its risk relative to product quality, and a score of the likelihood of it being found in review. <\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Action<\/strong><\/td><td><strong>Use Frequency<\/strong><\/td><td><strong>Relative Impact<\/strong><\/td><td><strong>Inability to Track Use<\/strong><\/td><td><strong>Composite Score<\/strong><\/td><\/tr><tr><td><strong>Configure a new instrument<\/strong><\/td><td><strong>1<\/strong><strong><\/strong><\/td><td><strong>1<\/strong><strong><\/strong><\/td><td><strong>1<\/strong><strong><\/strong><\/td><td><strong>3<\/strong><strong><\/strong><\/td><\/tr><tr><td><strong>Acquire single test injections<\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>6<\/strong><strong><\/strong><\/td><\/tr><tr><td><strong>Manual integration<\/strong><\/td><td><strong>3<\/strong><strong><\/strong><\/td><td><strong>3<\/strong><strong><\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>8<\/strong><strong><\/strong><\/td><\/tr><tr><td><strong>Modify instrument methods<\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>2<\/strong><strong><\/strong><\/td><td><strong>6<\/strong><strong><\/strong><\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Figure 1- Example Risk Matrix. Color for 1-3 score on Use Frequency, Relative Impact, and Inability to Track Use of green (low), yellow (medium), red (high), with Composite Score (sum) scales as 1-3 (low), 4-6 (medium), 7-9 (high).<\/figcaption><\/figure>\n\n\n\n<p>Giving this example a quick look at the composite score for manual integration, this would indicate that manual integration should have a further risk plan associated with it.&nbsp; That risk plan could be composed of privilege management, creating a document outlining manual integration use, or implementation of a multistep process of review prior to acceptance for use.<\/p>\n\n\n\n<p>Upon closer inspection, this example is clearly subject to bias. One bias source is that this score could be completely different depending on the person scoring or the context of their use.&nbsp; As another, the composite scores could shift in severity if the scoring criteria was more than just a 1-3 scale.<\/p>\n\n\n\n<p>These are just some simple examples of bias introduced into this basic risk assessment matrix.<\/p>\n\n\n\n<p><strong>High-risk activity: privileges<\/strong><\/p>\n\n\n\n<p>In this blog post, I will focus on the privileged access management tools for Thermo Scientific\u2122 <a href=\"https:\/\/www.thermofisher.com\/chromeleon\">Chromeleon\u2122 7.3.2 Chromatography Data System<\/a> (CDS).<\/p>\n\n\n\n<p>In the case of highest scored risk actions, it is often the simplest route to simply restrict the ability. However, disallowing a privilege for \u201cintegration\u201d just to restrict \u201cmanual integration\u201d is too generic to be considered usable. Given the variety of different ways actions can be carried out and the grouping of them into a given set of privileges, a privilege system&nbsp;needs to be granular and flexible to be considered useful. &nbsp;&nbsp;<\/p>\n\n\n\n<p>Chromeleon CDS 7.3.2 features a more granular privilege system than ever before with easy-to-understand restriction implications. Beyond Create, Modify, Copy, and Delete, a custom privilege set can be made as a Ruleset from much more granular selections.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"697\" src=\"https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledge-Description-1024x697.jpg\" alt=\"\" class=\"wp-image-14353\" srcset=\"https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledge-Description-1024x697.jpg 1024w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledge-Description-300x204.jpg 300w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledge-Description-768x523.jpg 768w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledge-Description-96x65.jpg 96w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledge-Description.jpg 1097w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Options exist for custom privileges for processing actions. These include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Peak Detection&nbsp;(2D and MS)<\/li>\n\n\n\n<li>Peak and Component Table<\/li>\n\n\n\n<li>Calibration Settings<\/li>\n\n\n\n<li>Composite Scoring<\/li>\n\n\n\n<li>Chromatogram Subtraction<\/li>\n\n\n\n<li>MS Settings<\/li>\n<\/ul>\n\n\n\n<p>Within the ruleset groups, individual privileges can be assigned.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"474\" src=\"https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledges-2-1-1024x474.jpg\" alt=\"\" class=\"wp-image-14357\" srcset=\"https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledges-2-1-1024x474.jpg 1024w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledges-2-1-300x139.jpg 300w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledges-2-1-768x355.jpg 768w, https:\/\/admin.acceleratingscience.com\/analyteguru\/wp-content\/uploads\/sites\/25\/2023\/06\/Priviledges-2-1.jpg 1109w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>For example, within peak and component tables, the ability to edit processing method assigned peak names, retention times, or the ability to add\/remove named peaks altogether can be individually restricted.<\/p>\n\n\n\n<p><a href=\"https:\/\/players.brightcove.net\/665001591001\/rJUX9urG-_default\/index.html?videoId=6326640386112\" target=\"_blank\" rel=\"noreferrer noopener\">Video<\/a> &#8211; For a general guide on managing users and roles<\/p>\n\n\n\n<p>In addition to access control, Chromeleon CDS also offers a configurable way to require more information from users who may have access and utilize a higher risk privilege. For these actions, administrators can require a user-provided comment and\/or authenticate against performing the action.<\/p>\n\n\n\n<p><a href=\"https:\/\/players.brightcove.net\/665001591001\/rJUX9urG-_default\/index.html?videoId=6304382754001\">Video<\/a> \u2013 For a general guide on requiring authentication and\/or comment for restricted actions<\/p>\n\n\n\n<p><a href=\"https:\/\/www.thermofisher.com\/blog\/analyteguru\/quality-risk-management-know-the-risks\/\">Check out issue one of the Quality Risk Management blog series<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.thermofisher.com\/blog\/analyteguru\/quality-risk-management-dont-discard-standard-lab-practices\/\">Check out issue three of the Quality Risk Management blog series<\/a><\/p>\n\n\n\n<p>Subscribe to the&nbsp;blog&nbsp;so you don\u2019t miss the fourth installment on Risk Management in Q3 and subsequent posts in the series.<br><strong>Additional resources<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chromeleon CDS Software <strong>\u2013 <\/strong><a href=\"https:\/\/www.thermofisher.com\/us\/en\/home\/industrial\/chromatography\/chromatography-data-systems-cds\/cds-software-built-compliance.html\">Product Spotlight: Configuring for compliance<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/assets.thermofisher.com\/TFS-Assets\/CMD\/brochures\/sp-73862-ease-of-administration-sp73862-en.pdf\">Ease of Administration<\/a><\/li>\n\n\n\n<li>On Demand Webinar Series \u2013 <a href=\"https:\/\/www.thermofisher.com\/us\/en\/home\/global\/forms\/industrial\/built-for-quality-without-compromise.html\">Built for Quality without compromise<\/a><\/li>\n<\/ul>\n\n\n\n<p>For questions related to best practices for setting up your privilege system, Thermo Fisher Scientific also offers a complete <a href=\"\/assets.thermofisher.com\/TFS-Assets\/CMD\/brochures\/br-001513-cds-Chromeleon-Enterprise-Services-br001513-na-en.pdf\">service offering<\/a> as well as <a href=\"https:\/\/assets.thermofisher.com\/TFS-Assets\/CMD\/brochures\/br-73926-chromeleon-cds-enterprise-support-services-br73926-en.pdf\">support plans<\/a>.&nbsp; Services and support plans include technical support, product updates, additional resources and training.<\/p>\n\n\n\n<p><strong>Take-home message<\/strong><\/p>\n\n\n\n<p>I have found there is always a give and take when it comes to utilizing access control and requiring comments to minimize overall risk.&nbsp; Users obviously require a flexible system to allow for different needs while administrators desire simplicity so that the task of coming up with an access control matrix isn\u2019t a month of meetings deciphering every privilege meaning, and who requires that privilege frequently enough to allow the risk of them having it.<\/p>\n\n\n\n<p>Changing the initial privilege sets also brings up additional challenges if it occurs frequently or without an impact assessment.<\/p>\n\n\n\n<p>Do you review your privilege management settings periodically?&nbsp; Do you have impact assessments along with audit record review as justification steps?&nbsp; I\u2019d love to connect or to learn more about your quality pain-points when it comes to these decisions and hear about what actions in software you wish were better separated.<\/p>\n\n\n\n<p><strong>Citations<\/strong><\/p>\n\n\n\n<p><sup>1<\/sup> ICH resources page. <a href=\"https:\/\/database.ich.org\/sites\/default\/files\/ICH_Q9%28R1%29_Guideline_Step4_2023_0126_0.pdf\">https:\/\/database.ich.org\/sites\/default\/files\/ICH_Q9%28R1%29_Guideline_Step4_2023_0126_0.pdf<\/a>. Accessed March 22, 2023.<\/p>\n\n\n\n<p><sup>2 <\/sup>ICH news page. <a href=\"https:\/\/www.ich.org\/news\/ich-q9r1-introductory-training-presentation-now-available-ich-website\">https:\/\/www.ich.org\/news\/ich-q9r1-introductory-training-presentation-now-available-ich-website<\/a>. Accessed March 22, 2023<\/p>\n\n\n\n<p><sup>3 <\/sup>Food and Drug Administration Press Announcements. <a href=\"https:\/\/www.fda.gov\/news-events\/press-announcements\/fda-urges-drug-manufacturers-develop-risk-management-plans-promote-stronger-resilient-drug-supply\">https:\/\/www.fda.gov\/news-events\/press-announcements\/fda-urges-drug-manufacturers-develop-risk-management-plans-promote-stronger-resilient-drug-supply<\/a>. Accessed March 22, 2023<\/p>\n\n\n\n<p><sup>4 <\/sup>Food and Drug Administration Guidance Documents. https:\/\/www.fda.gov\/regulatory-information\/search-fda-guidance-documents\/risk-management-plans-mitigate-potential-drug-shortages. Accessed March 22, 2023<\/p>\n\n\n\n<p><sup>5<\/sup> ICH resources page. <a href=\"https:\/\/www.ema.europa.eu\/en\/documents\/scientific-guideline\/international-conference-harmonisation-technical-requirements-registration-pharmaceuticals-human-use_en-3.pdf\">https:\/\/www.ema.europa.eu\/en\/documents\/scientific-guideline\/international-conference-harmonisation-technical-requirements-registration-pharmaceuticals-human-use_en-3.pdf<\/a>. Accessed March 22, 2023<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is the second in a series of four blog posts on quality risk management. Follow for these and more upcoming regulatory updates in 2023. I think everyone can relate to remembering a younger-you, fantasizing about gaining a new freedom once a particular milestone was crossed. Maybe it was getting a driver&#8217;s license, eating unlimited<\/p>\n","protected":false},"author":1327,"featured_media":10412,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_monsterinsights_skip_tracking":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[70,1],"tags":[1192],"division":[],"class_list":{"0":"post-14351","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-chromatography-data-system","8":"category-uncategorized","9":"tag-quality-risk-management","10":"entry"},"_selected_authors":[1918],"_selected_reviewers":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Quality Risk Management: Defining Responsibilities - AnalyteGuru<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.thermofisher.com\/blog\/analyteguru\/quality-risk-management-defining-responsibilities\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Risk Management: Defining Responsibilities\" \/>\n<meta property=\"og:description\" content=\"This is the second in a series of four blog posts on quality risk management. 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