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Explore our “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through our "Guides and Tools" section to access a comprehensive portfolio of product-related support resources.
Getting Started
What does a mass deviation of 3 ppm mean?
What is the most sensitive measurement mode?
How do I find the optimal settings for Automated Gain Control (AGC) and maximum injection time (IT)?
Which resolution settings do I choose for different scan modes for the quantification of small molecules?
How often do I have to calibrate?
Can I do polarity switching? What is the time for polarity switching?
What is AGC?
What is High Energy Collision Dissociation (HCD)?
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Troubleshooting
Why does the metal needle insert in the heated ESI probe frequently clog?
Why does the tune software show bad vacuum?
Why is the temperature of UHV chamber higher than expected?
The turbomolecular pump is not operating.
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Guides and Tools
Documents
Search our database for Product Documents:
Product Manuals
Resources
Application Note: Use of UHPLC and High-ResolutionMS for Quantitative Analysis of Pesticides in Onion Matrix
Application Note: Analysis of 25-Hydroxyvitamin D in Serum Using an Automated Online Sample Preparation Technique with a High-Resolution Benchtop Orbitrap Mass Spectrometer
Brochure: Exactive Plus Orbitrap LC-MS System - Powerful screening and quantitation
Poster Note: Exactive Plus Orbitrap LC-MS System - Powerful screening and quantitation
Poster Note: Analysis of pharmaceuticals, steroids and antibiotics using UHPLC- Orbitrap mass spectrometry with enhanced sensitivity, selectivity and minimal matrix effects
Poster Note: Improved analysis of biopharmaceutical samples usin g an MS-only Orbitrap mass spectrometer
Poster Note: Analysis of Diquat and Paraquat Using UHPLC Orbitrap MS – Method Development, Matrix Effects and Performance
Training, Events, and Webinars
Classroom Training: Exactive Family
HPLC Tips and Tricks Webinars
Tools, Software, and Calculators
Thermo Fisher Cloud:
A Secure place to store, analyze, and share data
AppsLab Library:
Fully searchable repository of LC, IC, GC, GC-MS and LC-MS methods
XCalibur Software:
Control, and process data from, Thermo Scientific LC-MS systems
Chromeleon Chromatography Data System (CDS) Software:
First CDS to unify the workflows for chromatography and routine quantitative mass spectrometry (MS) analysis
Compound Discoverer:
Small molecule identification
For Research Use Only. Not for use in diagnostic procedures.
CMD SchemaApp code