Order Notification Experience

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Smarter shipment updates

We’re making our communication clearer, more streamlined, and better aligned with the way you think and operate. Your Order Email Notifications now include an enhanced estimated Shipping Date, giving you greater visibility and helping you plan with confidence.

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Reliable delivery dates

We’ve refined how we provide delivery estimates by combining real-time logistics data with smarter forecasting, helping you plan ahead with greater confidence. For the first time, you’ll see a clear Estimated Delivery Date for eligible products and regions, giving you a more accurate view of when your order will arrive. 

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More control at your fingertips

Your order emails now include smart and actionable buttons in the footer, giving you direct access to delivery updates, invoices, certificates, and customer support. No more searching or waiting, everything you need is just one click away.

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Faster access to information

Stay in control. Just click the “View Order Status” button in your email to get immediate access to the most up-to-date information about your order, including estimate dates, helping you follow up faster and plan with confidence. Fast, accurate, and no unnecessary steps. 

Order confirmation

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Timely updates

You’ll receive separate email notifications for each key order processing step (acknowledgment, confirmation, update, shipment, cancellation), so you always know the latest status of your order. 

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Smarter subject lines

All emails subject lines now follow a consistent phrasing, making messages easier to recognize, search, filter, and automate within your inbox. Purchase order numbers now appear in the email body for easier reference and remain searchable.