Technical Support

Educational Programs

Hands-on Workshops & Virtual Training Sessions

We are committed to providing comprehensive training and education programs that empower customers with the skills and knowledge they need to optimize their assay implementations. Our program goals and objectives are designed to support end-users in their journey toward proficiency and mastery of our HLA products.

Offered globally, in-person and virtually, our workshop programs provide on-the-bench and software analysis training that is tailored to the unique needs of our end-users. Through our programs, we offer troubleshooting techniques and tools for interpreting complex results, helping end-users to maximize the use of our products in their labs. These programs also offer solutions to labs that require additional resources for training and onboarding staff.

By leveraging our programs as a networking platform across various labs, we gain valuable insights into how our products are being utilized and identify opportunities for enhancements and improvements.

Browse our upcoming workshops and we hope to see you at one soon!

Explore On-Demand Training

Schedule at a Glance

AUG-DEC
2023

2023 Virtual Product Training Series

Online courses

Training topics include: 
LABType and LABType Analysis with special data, NGS concepts of phasing, challenges with typing resolution, and key points of AllType and AllType FASTplex NGS assay

Level: Varies
CECs: Yes
Training format: Virtual

OCT
25-27
2023

HLA Software Training

Philadelphia, Pennsylvania, USA

Training topics include: 
TypeStream™ Visual NGS Software and HLA Fusion™ with HLA MatchMaker

Level: Intermediate - Advanced
Seating: Limited
CECs: Eligibility pending
Training format: In person

NOV
14-16
2023

On-the-Bench Products & Software Training

West Hills, California, USA

Training topics include: 
LABType™ assays, LABScreen™ Single Antigen HLA Assay, and HLA Fusion™
4.6 software

Level: Advanced
Seating: Limited
CECs: Eligibility pending
Training format: In person

DEC
4-8
2023

Middle East Advanced User Workshop

Save the date!

Training topics include: 
AllType™ FASTplex™ NGS Assays, LABType™ Assays, LABScreen™ Single Antigen HLA Assays, LinkSēq™ PCR Typing Kits, HLA Fusion™ Software with HLA MatchMaker, SureTyper™ for HLA Software, and TypeStream™ Visual (TSV) NGS Analysis Software

Level: Intermediate - Advanced
Seating: Limited
CECs: Not applicable
Training format: In person