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View additional product information for SeqScape™ Software v4.0, Initial License - FAQs (A38880)
7 product FAQs found
Backing up data can help protect you from data loss and/or for sending data to Technical Support for troubleshooting. To export Projects, Project Templates, Reference Data Groups, Libraries, Analysis Defaults, Analysis Protocols, and Display Settings:
1. Go to the Tools menu and select SeqScape Manager.
2. Click on the tab that contains the file(s) you want to back up or export.
3. Select the file(s) that you want to export. Hold down the Shift key while selecting files to select a group of files, or the Control key to select multiple individual files. Once they are selected, click on Export at the bottom of the window.
4. Browse to the location where you want to save the files, and click Export to save them (Note: When selecting multiple files, the File name will appear as the pathway to the location where you are going to save the files.)
If you are performing a data backup, you will want to repeat steps 2-4 for each tab to make sure that all of your work is backed up. Once you have backed them up, save the files to the storage media of your choice (CD, DVD, network drive, flash drive).
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
No, we do not support any of our capillary electrophoresis (CE) software products in virtual environments.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
SeqScape Software v4.0 can be installed on capillary electrophoresis instrument computers with the following Data Collection Software versions:
- 3130/3130xl Data Collection Software v4.0
- 3730/3730xl Data Collection Software v4.0
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Applications Support Center.
SeqScape Software v4.0 fully supports data generated from the following instruments running all versions of Data Collection Software:
- Applied Biosystems SeqStudio Genetic Analyzer
- Applied Biosystems 3500 Genetic Analyzer
- Applied Biosystems 3500xL Genetic Analyzer
- Applied Biosystems 3130 Genetic Analyzer
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- Applied Biosystems 3130xl Genetic Analyzer
- Applied Biosystems 3730 DNA Analyzer
- Applied Biosystems 3730xl DNA Analyzer
- Applied Biosystems 310 Genetic Analyzer (Note: Basecalling needs to be turned off to analyze 310 Genetic Analyzer data).
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Applications Support Center.
The primary updates in SeqScape Software v4.0 are the following:
- SeqScape Software v4.0 supports installation on Microsoft Windows 7 (64-bit and 32-bit) and Microsoft Windows 10 Professional (64-bit) operating systems.
- SeqScape Software v4.0 uses KB Basecaller version 1.4.2.4 for basecalling.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Applications Support Center.
Please download this PDF (https://downloads.thermofisher.com/Instrument_Software/CE/SeqScape/v4.0/100079199_MNL_SEQSCAPE_V4_INSTALLATION.pdf ) and follow the directions for install/uninstall SeqScape Software v4.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
If you are upgrading or reinstalling software, you may want to import your data. To do so:
1. Go to the Tools menu and select SeqScape Manager.
2. Click on the tab where you want to import the data (e.g., if you want to import a project, click on the Projects tab).
3. Click on the Import button and select the files you wish to import. Then click Import.
After clicking on Import, a progress bar will appear on the screen. If the file is imported successfully, it will appear in the list for that tab. If the file is not, an error message will appear explaining why the file was not imported. In the example below, the Project name already existed in the database.
Correct the error by changing the Project name or removing the conflicting Project, and reimport the file.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.