My E-Gel iBase/PowerBase/E-Base system is continuously beeping and/or shows a steady red light. What am I doing wrong?
Check the E-Gel cassette and copper contacts. You can try replacing the gel cassette with a fresh gel cassette to see whether this fixes the problem. A cold cassette or improper operating conditions can also lead to this failure. Cassettes should be at room temperature for use; avoid storing at 4°C.
Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.
Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.