With the Rapid Exchange (REX) 1-year extended warranty for the E-Gel Power Snap Plus Electrophoresis Device, if your instrument needs repair, just call our Support Center and we will exchange your instrument for a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Replacement instruments are typically received within three days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to the replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.