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Ion Torrent™
Service Plan for Ion Torrent™ Next-Generation Sequencing System
Catalog number ZG11SCIONPGMSYS
Price (MXN)
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To protect your Ion Torrent next-generation sequencing (NGS) system, the best time to plan for service is at the time of instrument purchase. A proactive, upfront service plan provides:
• Greater discounts for bundling your instrument and service together
• Multi-year plans that provide immunity to annual price increases
• Service that is easier to budget for than “breakdown” service repairs
For the level of support that best meets your laboratory’s needs and budget, choose from flexible service plans and a variety of value-added services for your instrument.
AB Assurance Service Plan
The AB Assurance Service Plan is ideal for laboratories that heavily utilize their instruments, and helps to reduce the risk of downtime by providing proactive maintenance service. Should your instrument require a repair, the AB Assurance coverage includes parts, labor, and travel at no additional cost.
Additionally, with this plan receive:
• On-site guaranteed 2-day response time*
• Scheduled on-site planned maintenance (PM)
• Remote diagnostics
• Computer repair and replacement
• Priority access to Remote Service Engineer
Certain exclusions apply. Contact your Services and Support Representative for details at service.sales@thermofisher.com.
* Availability limited in some geographic areas
For Research Use Only. Not for use in diagnostic procedures.
Specifications
For Use With (Equipment)Ion Chef™ System,Ion OneTouch™ 2 System,Ion PGM™ System,Ion S5™ System,Ion S5™ XL System
Plan Duration1 Year
Product LineIon Torrent™,Personal Genome Machine (PGM™)
Product LineIon Chef™
Product SizeAB Assurance Service Plan, Ion PGM
Service Plan Response Time48 hours (availability limited in some geographic areas)
Services IncludedEngineer travel and labor,Planned maintenance visit,Priority access to applications and instrument technical support teams,Priority access to off-site remote service engineer,Replacement service spare parts
Services Not IncludedConsumables,Instrument accessories,Instrument and software upgrades,Reagents
Unit SizeAB Assurance Service Plan, Ion PGM