Service offerings for your Volumescope 2 SEM

Our service and support will empower your success across the lifetime of your Thermo Scientific Volumescope 2 SEM. Simplify your budget and maximize availability with the extraordinary value and predictable cost of ownership provided by Thermo Fisher Scientific.


Services for your electron microscopy needs

At Thermo Fisher Scientific, service is more than maintenance, it is the gateway to achieving your most ambitious outcomes while receiving the value you require.

  • Gain access to technical support and factory expertise with telephone support and RAPID remote diagnostics
  • Keep systems in peak condition with the latest software updates, including licenses and installation
  • Get Thermo Scientific quality parts expedited to your site from strategic global inventories
  • Ensure a rapid response with priority access to Thermo Fisher Scientific engineers 
  • Optimize system function with regular preventive maintenance

Remote Service for fast support

When downtime isn’t an option, immediate access to technical expertise is critical. Fully integrated into your processes and backed by an advanced suite of digital tools, our remote technical support is an essential part of a modern service ecosystem. With Remote Service, you can accelerate uptime, reduce operational risk, and enhance the reliability of your Thermo Scientific instrumentation across complex workflows.

 

Our remote technical support combines advanced diagnostics, secure connectivity, and expert engineering to provide fast, effective resolution of technical issues without the need for on-site intervention.


Maximize performance, quality, and uptime from day one

Your electron microscopy system is engineered for exceptional resolution and reliability—but its performance depends on more than its advanced technology and software. Environmental factors like electromagnetic interference, vibrations, acoustics, temperature, and humidity can all cause deviations from system specifications and impact the quality of your data.

 

Our Site Services Team can help you get the most out of your investment, from selecting the right physical placement to maintaining optimal site conditions. 

 

Whether you're preparing a new electron microscopy lab, planning site modifications, or renovating an existing facility, our Site Services Team can help ensure the environment surrounding your instrument supports optimal performance—and improves the speed and reliability of your workflow.

For Research Use Only. Not for use in diagnostic procedures.