Shop All Instrument Services

CellInsight CX7 LZR HCA Platform with HCS Studio™ Cell Analysis Software Extended Warranty Package (Thermo Scientific™)

The Thermo Scientific CellInsight CX7 LZR High Content Analysis Platform delivers superior performance for the diverse set of experiments and cell types that are emerging in cell-based assays. Combining an extended warranty with your platform purchase helps extend the life of your investment.

This package includes the CellInsight CX7 LZR High Content Analysis Platform, HCS Studio Cell Analysis Software, and an extended warranty. Key features include:
Faster scan times—takes only seconds to acquire confocal images
Superior image quality—enhanced light performance illuminates the field evenly and penetrates deeper into the sample, enabling image quantitation
Higher sensitivity at more wavelengths—expand your research with the capability to use a diverse array of dyes and perform multiplexing with no bleed-through
• Data are seamlessly linked to both image and protocol
• Move from tabulated data to view cells, wells, fields, or plate information
• Receive fast repair from certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teams

For detailed instrument information and specifications, see the CellInsight CX7 LZR HCA Platform with HCS Studio Cell Analysis Software.

Extended warranty plan
Add coverage to your existing manufacturer’s limited warranty with an extended warranty. Each extended warranty includes a planned maintenance visit. Should your instrument require a repair, the extended warranty coverage includes parts, labor, and travel at no additional cost. In addition, you’ll receive:
• Scheduled on-site planned maintenance (PM)
• Highest priority access to Remote Service Engineers

Certain exclusions apply. Contact your Services and Support Representative for details at service.sales@thermofisher.com.

EVOS™ M5000 Imaging System Extended Warranty Package (Invitrogen™)

The Invitrogen EVOS M5000 Cell Imaging System is a fully digital inverted microscope for four-color fluorescence, transmitted-light, and color applications, making it an exceptionally versatile microscope, ideal for a broad range of imaging applications.

This package includes the EVOS M5000 system, Digital SmartStart 3D Experience, and Rapid Exchange (REX) extended warranty. Key features include:
• User-defined four-color fluorescence, transmitted light, and color applications
• On-board software for acquisition, review, and analysis
• Time-lapse imaging and compatibility with the EVOS Onstage Incubator
• Connection to Thermo Fisher Cloud for access to images and data anytime, anywhere
• Increase efficiency and become operational faster with the Digital SmartStart 3D Experience
• Fast replacement of instrument in case of breakdown
• Minimal instrument downtime by troubleshooting with experienced Technical Support teams

Digital SmartStart 3D Experience
Every EVOS M5000 Cell system includes access to a self-paced online educational experience designed to help you get up to speed quickly and efficiently. The Digital SmartStart 3D Experience includes interactive visual demonstrations of how to install, operate, and maintain your instrument. Access the experience through Thermo Fisher Cloud at thermofisher.com/evosm5000training.

Rapid Exchange Extended Warranty
Add warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center, and we’ll send you a factory-certified, refurbished, replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within three days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to the replacement unit.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

LabCoat Live™ Training Course for Protein Expression (Gibco™)

Learn the fundamentals of baculovirus generation and protein expression using the ExpiSf Expression System. This course provides detailed reviews of the unique system components and the key workflow steps where optimal techniques will maximize results. LabCoat Live courses include professional, interactive education via online lectures and a self-paced hands-on lab experiment using provided protocols and reagents.

At the conclusion of this course, participants should be able to:
• Outline the full ExpiSf system workflow, identify the key components of the system and when, how, and why to use each one
• Employ proven methods to clone and isolate bacmids and generate a high-titer baculovirus stock using the ExpiSf protocol
• Apply optimal techniques for thaw, subculture, transfection, and virus infection of ExpiSf9 cells to maximize cell health and protein expression levels
• Demonstrate knowledge of harvesting and titering recombinant baculovirus
• Demonstrate best practices for efficient protein harvest and accurate yield detection and quantitation
• Identify the workflow steps where optimization will have the most impact to improve future expression results

Tuition includes:
• Five 60-90 minute interactive online lectures and a self-paced experiment conducted over six weeks to coordinate with the timing of the protein production workflow
• 2.5 months of access to class webpage, including downloadable notes and protocols, support videos, and dedicated question and answer forum
ExpiSf Expression System Starter Kit containing all the key reagents needed to perform the course protocols.
Note: Please inquire if you have already purchased the kit and are interested in training only.

Equipment needed:
• Basic cell culture lab equipment (cell culture incubator, biosafety cabinet, orbital shaker, centrifuge, pipet aids, etc.) and some accessory reagents and consumables (sterile pipets, protein detection and/or quantitation reagents, etc.)
• Access to a flow cytometer
• A computer with internet access

Prerequisites:
• Functional knowledge of basic cell culture and basic molecular biology techniques, including sterile technique and protein analysis

For more detailed course information including dates and locations, visit the LabCoat Live registration page.

InSight Services (Thermo Scientific™)

Maximize your Thermo Scientific™ InSight with these essential services.

Countess™ II FL Automated Cell Counter Extended Warranty Package (Applied Biosystems™)

The Countess II FL Automated Cell Counter is a benchtop assay platform equipped with state-of-the-art optics, full autofocus, and image analysis software for rapid assessment of cells in suspension. With three-channel flexibility—brightfield and two optional fluorescence channels—researchers can count cells, monitor fluorescent protein expression, evaluate apoptosis, and measure cell viability.

Accurate—eliminate the subjectivity of manual cell counting and user-to-user variability
Flexible—accepts up to two EVOS light cubes that are user-selectable from over twenty fluorescence channels
Fast—provides a total cell count, reports viability, and measures average cell size in as little as 10 seconds
Convenient—requires no cleaning or routine maintenance. A capacitive touchscreen and simple user interface provides quick startup and requires minimal training.

Learn more about our automated cell counters ›

The Countess II FL Automated Cell Counter Extended Warranty Package comes with:
• 1 years Rapid Exchange (REX) extended warranty
• Countess USB drive for storing and transferring data to your computer
• Disposable slide holder
• Reusable slide holder
• Light cube removal tool
• Power cord and four plug adaptors to accommodate most countries
• Quick reference card (QRC)
• A free box of 50 disposable slides

The Countess II FL Automated Cell Counter works in three simple steps:
1. Mix 10 µL of sample with 10 µL of trypan blue and pipet into a disposable Countess chamber slide.
2. Insert the slide into the instrument.
3. Press the "Count" button.

Get accurate cell counts
The Countess II FL Automated Cell Counter uses trypan blue staining combined with an auto-focus mechanism and sophisticated image analysis algorithm to obtain accurate cell and viability counts. The measurement range extends from 1 x 10e4 to 1 x 10e7 cells/mL (the optimal range is 1 x 10e5 to 4 x 10e6 cells/mL), which is broader than that of a hemocytometer. The optimal cell size for accurate viability assessment is 7–60 µm, while particles as small as 4 µm can be successfully counted.

Simple operation with fluorescent application versatility
Operated using an intuitive user interface, automated cell counting with the Countess II FL instrument gives you the data you need to prepare your sample for the next passage or experiment, and allows you to multiplex with a variety of fluorescent dyes and proteins excited via EVOS light cubes.

Transfer data and images to your PC
Using the USB port on the Countess II FL Automated Cell Counter, you can save your cell count results and images, and then transfer them to your PC. (For your convenience, a USB drive is supplied with the Countess II FL instrument).

Countess II/II FL Software ›

Rapid Exchange (REX) Extended Warranty
Add additional warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we’ll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within three days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

SeqStudio™ Genetic Analyzer System with SmartStart (Applied Biosystems™)

The Applied Biosystems SeqStudio Genetic Analyzer is a 4-capillary, fluorescence-based capillary electrophoresis system designed to provide users with an integrated experience that is easy, efficient, and versatile for research in genetic analysis. Combining an extended warranty with your system purchase, Help extend the life of your investment. These packages include the system, SmartStart, and an extended warranty.

Key Features of the SeqStudio Genetic Analyzer include:
• Simplified instrument software with interactive touch screen for greater ease of use
• Minimized hands-on setup time with integrated reagents cartridge (SeqStudio Cartridge)
• Application flexibility to run Sanger sequencing and fragment analysis on the same run
• Connectivity: Wi-Fi or wired Ethernet connection
• Web-enabled remote monitoring capability
• Consumables usage tracking through radio frequency identification (RFID)

For detailed instrument information and specifications, see the SeqStudio Genetic Analyzer.

Get up and running fast with SmartStart
SmartStart is performed by a Field Application Scientist (FAS) in your lab. SmartStart helps you:
• Get up and running quickly
• Get connected to your local network and Cloud
• Choose appropriate reagents and consumables to meet your needs

Content will vary depending on your level of knowledge and experience.

Extended Warranty Plan
Add additional coverage to your existing manufacturer’s limited warranty with an extended warranty. Each extended warranty includes a planned maintenance visit. Should your instrument require a repair, the extended warranty coverage includes parts, labor, and travel at no additional cost. In addition, you’ll receive:
• On-site guaranteed 2-day response time*
• Scheduled on-site planned maintenance (PM)
• Priority access to Remote Service Engineers

Certain exclusions apply. Contact your Services and Support Representative for details at service.sales@thermofisher.com.

*Availability limited in some geographical areas.

ProFlex™ PCR System Extended Warranty Package, 96-well (Applied Biosystems™)

ProFlex™ PCR Systems are the latest in our line of Applied Biosystems™ thermal cyclers, providing the reliability and performance you’ve come to expect from Applied Biosystems instruments. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each ProFlex PCR System Extended Warranty Package includes instrument configuration and control features, as well as extended warranty benefits, that adapt to your research needs:

• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through a mobile app
• Program the instrument in seconds with a simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teams

For detailed instrument information and specifications, see the ProFlex PCR System.

Rapid Exchange (REX) Extended Warranty
Add additional warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we’ll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within 3 days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

ProFlex™ PCR System Extended Warranty Package, 3 x 32-well (Applied Biosystems™)

ProFlex™ PCR Systems are the latest in our line of Applied Biosystems™ thermal cyclers, providing the reliability and performance you’ve come to expect from Applied Biosystems instruments. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each ProFlex PCR System Extended Warranty Package includes instrument configuration and control features, as well as extended warranty benefits, that adapt to your research needs:

• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through a mobile app
• Program the instrument in seconds with a simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teams

For detailed instrument information and specifications, see the ProFlex PCR System.

AB Repair Center (ABRC) Extended Warranty
Add additional years of warranty coverage to your existing manufacturer’s limited warranty with the AB Repair Center (ABRC) extended warranty. With ABRC support, factory-trained engineers will maintain and repair your instrument at our remote service center. Just mail us your instrument and we’ll maintain or repair it and ship it back to you within 3 weeks. All parts, labor, and shipping charges are included.

The ABRC extended warranty is ideal for customers in regulated environments that must maintain asset tag consistency to comply with regulated protocols.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

SimpliAmp™ Thermal Cycler Extended Warranty Package (Applied Biosystems™)

The SimpliAmp™ Thermal Cycler is a small, easy-to-use, and accurate thermal cycler that suits any lab's needs for everyday PCR. It is designed to deliver quiet cycling and crafted with the reliable engineering and performance you’ve come to expect from Applied Biosystems™ instruments. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each SimpliAmp Thermal Cycler Extended Warranty Package includes instrument and extended warranty benefits to meet your research goals:

• Safe, easy to use heated lid design protects your samples
• Large 8-inch LCD color touch screen simplifies instrument operation
• VeriFlex™ blocks provide quick, efficient, and precise temperature control for PCR optimization
• Trained and certified service engineers enable fast instrument repair times
• Experienced Technical Support teams provide valuable instrument and application troubleshooting

For detailed instrument information and specifications, see the SimpliAmp Thermal Cycler.

Rapid Exchange (REX) Extended Warranty
Add additional warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we’ll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within 3 days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

Veriti™ Thermal Cycler Extended Warranty Package, 96-well Fast (Applied Biosystems™)

Veriti™ Thermal Cyclers deliver the proven reliability of Applied Biosystems™ instruments with the volume, throughput, block format, and pre-programmed method options to accommodate your research needs. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each Veriti Thermal Cycler Extended Warranty Package includes instrument features and extended warranty benefits to meet your research goals:

• Standard block formats compatible with many downstream applications
• Standard and fast enabled cycling to address your current and future PCR needs
• Easy-to-use graphical interface (6.5 inch VGA Touch Screen) speeds setup time and use
• Convenient protocol transfer from one Veriti Thermal Cycler to another using USB port
• Fast repair from factory-trained and certified service engineers
• Troubleshooting with experienced Technical Support teams
• Minimal instrument downtime

For detailed instrument information and specifications, see the Veriti Thermal Cycler.

Rapid Exchange (REX) Extended Warranty
Add additional warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we’ll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within 3 days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

ProFlex™ PCR System Extended Warranty Package, 2 x 384-well (Applied Biosystems™)

ProFlex™ PCR Systems are the latest in our line of Applied Biosystems™ thermal cyclers, providing the reliability and performance you’ve come to expect from Applied Biosystems instruments. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each ProFlex PCR System Extended Warranty Package includes instrument configuration and control features, as well as extended warranty benefits, that adapt to your research needs:

• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through a mobile app
• Program the instrument in seconds with a simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teams

For detailed instrument information and specifications, see the ProFlex PCR System.

AB Repair Center (ABRC) Extended Warranty
Add additional years of warranty coverage to your existing manufacturer’s limited warranty with the AB Repair Center (ABRC) extended warranty. With ABRC support, factory-trained engineers will maintain and repair your instrument at our remote service center. Just mail us your instrument and we’ll maintain or repair it and ship it back to you within 3 weeks. All parts, labor, and shipping charges are included.

The ABRC extended warranty is ideal for customers in regulated environments that must maintain asset tag consistency to comply with regulated protocols.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

ProFlex™ PCR System Extended Warranty Package, 2 x flat (Applied Biosystems™)

ProFlex™ PCR Systems are the latest in our line of Applied Biosystems™ thermal cyclers, providing the reliability and performance you’ve come to expect from Applied Biosystems instruments. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each ProFlex PCR System Extended Warranty Package includes instrument configuration and control features, as well as extended warranty benefits, that adapt to your research needs:

• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through a mobile app
• Program the instrument in seconds with a simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teams

For detailed instrument information and specifications, see the ProFlex PCR System.

AB Repair Center (ABRC) Extended Warranty
Add additional years of warranty coverage to your existing manufacturer’s limited warranty with the AB Repair Center (ABRC) extended warranty. With ABRC support, factory-trained engineers will maintain and repair your instrument at our remote service center. Just mail us your instrument and we’ll maintain or repair it and ship it back to you within 3 weeks. All parts, labor, and shipping charges are included.

The ABRC extended warranty is ideal for customers in regulated environments that must maintain asset tag consistency to comply with regulated protocols.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

Countess™ II Automated Cell Counter Extended Warranty Package (Applied Biosystems™)

The Countess II Automated Cell Counter is a benchtop assay platform equipped with state-of-the-art optics, full autofocus, and image analysis software for rapid assessment of cells in suspension.

Accurate—eliminate the subjectivity of manual cell counting and user-to-user variability
Fast—provides a total cell count, reports viability, and measures average cell size in as little as 10 seconds
Convenient—requires no cleaning or routine maintenance. A capacitive touchscreen and simple user interface provides quick startup and requires minimal training.

Learn more about our automated cell counters ›

The Countess II Automated Cell Counter Extended Warranty Package comes with:
• 3 years AB Repair Center (ABRC) Plus extended warranty
• Countess USB drive for storing and transferring data to your computer
• Disposable slide holder
• Power cord and four plug adaptors to accommodate most countries
• Quick reference card (QRC)
• A free box of 50 disposable slides

The Countess II Automated Cell Counter works in three simple steps:
1. Mix 10 µL of sample with 10 µL of trypan blue and pipet into a disposable Countess chamber slide.
2. Insert the slide into the instrument.
3. Press the "Count" button.

Get accurate cell counts
The Countess II Automated Cell Counter uses trypan blue staining combined with an auto-focus mechanism and sophisticated image analysis algorithm to obtain accurate cell and viability counts. The measurement range extends from 1 x 10e4 to 1 x 10e7 cells/mL (the optimal range is 1 x 10e5 to 4 x 10e6 cells/mL), which is broader than that of a hemocytometer. The optimal cell size for accurate viability assessment is 7–60 µm, while particles as small as 4 µm can be successfully counted.

Transfer data and images to your PC
Using the USB port on the Countess II Automated Cell Counter, you can save your cell count results and images, and then transfer them to your PC. (For your convenience, a USB drive is supplied with the Countess II instrument.)

Countess II/II FL Software ›

AB Repair Center (ABRC) Plus Extended Warranty
Add additional years of warranty coverage to your existing manufacturer’s limited warranty with the AB Repair Center (ABRC) Plus extended warranty. With ABRC Plus support, we provide a loaner instrument for you to use while factory-trained engineers maintain and repair your instrument at our remote service center. Just mail us your instrument and we’ll repair and ship it back to you within three weeks. All parts, labor, and shipping charges are included.

The ABRC Plus extended warranty is ideal for customers in regulated environments that must maintain asset tag consistency to comply with regulated protocols.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

Veriti™ Thermal Cycler Extended Warranty Package, 60-well (Applied Biosystems™)

Veriti™ Thermal Cyclers deliver the proven reliability of Applied Biosystems™ instruments with the volume, throughput, block format, and pre-programmed method options to accommodate your research needs. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each Veriti Thermal Cycler Extended Warranty Package includes instrument features and extended warranty benefits to meet your research goals:

• Standard block formats compatible with many downstream applications
• Standard and fast enabled cycling to address your current and future PCR needs
• Easy-to-use graphical interface (6.5 inch VGA Touch Screen) speeds setup time and use
• Convenient protocol transfer from one Veriti Thermal Cycler to another using USB port
• Fast repair from factory-trained and certified service engineers
• Troubleshooting with experienced Technical Support teams
• Minimal instrument downtime

For detailed instrument information and specifications, see the Veriti Thermal Cycler.

Rapid Exchange (REX) Extended Warranty
Add additional warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we’ll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within 3 days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.

ProFlex™ PCR System Extended Warranty Package, 2 x 96-well (Applied Biosystems™)

ProFlex™ PCR Systems are the latest in our line of Applied Biosystems™ thermal cyclers, providing the reliability and performance you’ve come to expect from Applied Biosystems instruments. By combining an extended warranty with your instrument purchase, you’ll extend the life of your investment and receive the support you need to keep your instrument running at peak performance. Each ProFlex PCR System Extended Warranty Package includes instrument configuration and control features, as well as extended warranty benefits, that adapt to your research needs:

• Interchange block types if your throughput needs change
• Access the system remotely (and conveniently) through a mobile app
• Program the instrument in seconds with a simple-to-use touchscreen interface
• Simulate your old instrument with Thermal Simulation modes
• Receive fast repair from factory-trained and certified service engineers
• Minimize instrument downtime by troubleshooting with experienced Technical Support teams

For detailed instrument information and specifications, see the ProFlex PCR System.

Rapid Exchange (REX) Extended Warranty
Add additional warranty coverage to your existing manufacturer’s limited warranty with the Rapid Exchange (REX) extended warranty. If your instrument needs repair, just call our Support Center and we’ll send you a factory-certified refurbished replacement instrument within one business day from the time we determine a replacement is required. Instruments are typically received within 3 days of shipment and are yours to keep. All parts, labor, and shipping charges are included, and existing warranty contracts will be transferred to replacement units.

The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.

Certain exclusions apply. Contact your Service and Support Representative for details at service.sales@thermofisher.com.