Documents & Support

Why are your Nalgene containers and caps always different materials? Product FAQ

Answer

In order to function as a leakproof system without a liner (one of the key advantages of our laboratory and packaging products), the surfaces of the container and closure that meet and push together when tightened must be dissimilar materials with different hardnesses. Even our polypropylene copolymer (PPCO) bottles with polypropylene homopolymer (PP) bottles are different enough to function properly. On some larger carboy products, this difference cannot be sufficiently maintained so a pliable thermoplastic elastomer (TPE) gasket is added for proper leakproof seal function.

Answer Id:: E15946

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What does "store under nitrogen" mean for Sulfo-SMCC crosslinker? Product FAQ

Answer

A gentle stream of nitrogen gas is held over the opening of the vial to flush the oxygen from the vial. The cap is then immediately placed on the vial. If storing under nitrogen, caution should be taken to ensure that the stream of nitrogen is gentle enough, so that the powdered product will not be blown out of the bottle. If nitrogen is not available, weigh the material as quickly as possible and immediately cap. Store desiccated.

Answer Id:: E13349

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I am finding it very difficult to insert the Western Card in the BenchPro 4100 Card Processing Station. What is the problem? Product FAQ

Answer

Here are possible causes and solutions:

- Bottles have caps: Make sure that the reagent bottles and vials are uncapped when placed in the reagent tray.
- The card is not oriented correctly: Insert the card into a slot in the BenchPro 4100 Card Processing Station such that the tips are inserted into the reagent bottles and vials placed in the reagent tray. Use the Card Alignment Guide to ensure the card is placed correctly in the slot. When the card is inserted correctly in the slot, you will hear a hard click.

Answer Id:: E11337

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What should I do if the message "There may be a blockage or no NaOH in W1. Please check W1 and run line clear then try again" appears during initialization of my Ion PGM System? Product FAQ

Answer

Please check the following:
1) That there is solution left in the W1 bottle
2) That the sippers and bottles are not loose

If the sippers and bottles are not loose and there is at least 200 mL of solution in the W1 bottle, the line between W1 and W2 may be blocked. Please run the line clear.

If the same error message appears even after the line is clear, detach the reagent bottles from the Ion PGM System, water clean and shut down the instrument. Cap the reagent bottles. Restart the instrument and check the Ion PGM chip. Open the chip clamp and check that there is no solution standing in the port of the chip. If there is some solution, change the chip to another used chip or a new chip.

Place the W2 and W3 bottles back on the Ion PGM System. Discard the solution inside the W1 bottle, make more solution by adding 350 µL of 100 mM NaOH, and place it back on the Ion PGM System. Restart initialization.

Answer Id:: EJP01168

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What does "store under nitrogen" mean for DSP (Lomant's Reagent)? Product FAQ

Answer

A gentle stream of nitrogen gas is held over the opening of the vial to flush the oxygen from the vial. The cap is then immediately placed on the vial. If storing under nitrogen, caution should be taken to ensure that the stream of nitrogen is gentle enough, so that the powdered product will not be blown out of the bottle. If nitrogen is not available, weigh the material as quickly as possible and immediately cap. Store desiccated at 4 degrees C.

Answer Id:: E13314

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Application Guide: Precision ID Panels with the Ion PGM System Manual / Product Insert

  • Version: MAN0015830 Rev. B.0
Catalog #

User Guide: SureTect Escherichia coli O157:H7 PCR Assay - AFNOR Manual / Product Insert

  • Version: C.0
Catalog # PT0400A

Make Your Comeback Lab Checklist: July 2020 - SEATW Product Literature

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