Documents & Support

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Do you offer RNAse H from the SuperScript III First Strand Synthesis System as a stand-alone item? Product FAQ

Answer

Yes, we do offer E. coli RNAse H as a stand-alone item: Cat. Nos. 18021014 and 18021071.

Answer Id: E7630

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Can I purchase the Adapter Primer (AP), Universal Amplification Primer (UAP), and Abridged Universal Amplification Primer (AUAP) from the 3‘ RACE System as stand-alone items? Product FAQ

Answer

The Adapter Primer (AP), Universal Amplification Primer (UAP), and Abridged Universal Amplification Primer (AUAP) have been discontinued as stand-alone items. Their sequences can be found on Page 4 of the manual.

Answer Id: E7631

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Can the PureLink columns provided to purify labeled cDNA probes be purchased separately? Which stand-alone columns are compatible? Product FAQ

Answer

The PureLink PCR purification system (Cat. Nos. K3100-01, K3100-02) can be used to purify labeled probe. Because tubes provided with stand-alone kit are not amber, be sure to protect your probe from light if you are doing direct labeling. Please contact Technical Support for the protocol.

Answer Id: E4913

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Can I purchase the 5‘ RACE Abridged Anchor Primer (AAP), Universal Amplification Primer (UAP), and Abridged Universal Amplification Primer (AUAP) from the 5‘ RACE System as stand-alone items? Product FAQ

Answer

The 5‘ RACE Abridged Anchor Primer (AAP), Universal Amplification Primer (UAP), and Abridged Universal Amplification Primer (AUAP) have been discontinued as stand-alone items. Their sequences can be found on Page 4 of the manual.

Answer Id: E7632

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I'm interested only in the CTS LV-MAX Transfection Reagent. Can I purchase it separately from the CTS LV-MAX Transfection Kit? Product FAQ

Answer

The CTS LV-MAX Transfection Kit contains three components, the transfection reagent, supplement, and enhancer, that are not sold as stand-alone items. The system components were specifically optimized to work as a complete system to obtain maximal lentiviral titer. We can however customize different ratios of the transfection reagent, supplement, and enhancer - for further information, please send an email to customorders@thermofisher.com.

Answer Id: E17898

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Do you offer the resuspension buffer R or the resuspension buffer T included in the Neon Transfection System 10 µL Kit as a stand-alone product? Product FAQ

Answer

Unfortunately, we do not sell buffer R or buffer T as a stand-alone product. The main reason is to ensure that the tips are only used the recommended amount of times, as transfection efficiency is reduced if they are used more than recommended.

Find additional tips, troubleshooting help, and resources within our Transfection Support Center.

Answer Id: E20045

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Do you sell the WiFi dongle for the E-Gel Power Snap Plus Electrophoresis System as a stand-alone item? Product FAQ

Answer

Yes, the WiFi dongle for the E-Gel Power Snap Plus Electrophoresis System is offered separately as Cat. No. A26774.

Answer Id: E21309

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What is the difference between MicroSEQ ID Software for SeqStudio Genetic Analyzer v1.0 vs MicroSEQ ID Software for SeqStudio Genetic Analyzer v1.0, Lite? Product FAQ

Answer

Use the Lite version if you plan to perform simple analysis for use on a stand-alone PC (not connected to the SeqStudio Genetic Analyzer). Use the System version if you plan to run complete analysis on the SeqStudio Genetic Analyzer.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

Answer Id: E19688

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Which computer operating systems are compatible with the7500 Fast Real-Time PCR System? Product FAQ

Answer

You can use up to Windows XP, Service Pack 3 (SP3) on the computer that is connected to the 7500 Fast Real-Time PCR System instrument. An exception is the SDS v2.0.5 software, which can be used with the Windows 7 operating system for stand-alone data analysis steps.

Find additional tips, troubleshooting help, and resources within our Real-Time PCR and Digital PCR Instruments Support Center.

Answer Id: E2327

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What are the new features of the MicroSEQ ID Microbial Identification Software, Lite, version 3.1.3? Product FAQ

Answer

No new features were introduced into MicroSEQ ID Microbial Identification Software, Lite, version 3.1.3, compared to version 3.1. MicroSEQ ID Microbial Identification Software, Lite, version 3.1.3 is a stand-alone version of MicroSEQ ID Microbial Identification Software, version 3.1.3.

The Lite and System edition of MicroSEQ ID Microbial Identification Software are now compatible with 64-bit Windows 10 operating systems.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

Answer Id: E17998

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What are the system requirements for the HID Real-Time PCR Analysis Software? Product FAQ

Answer

The HID Real-Time PCR Software is designed to run on both the instrument computer and stand-alone desktop computers, and they must meet the following system requirements:

Recommended requirements

Pentium 4 or compatible processor, 2.0 GHz (minimum 1.2 GHz)
• 1 GB RAM
• One hard drive with 10 GB available
• 20/48X IDE CD-ROM drive
• USB v2.0 (minimum v1.1)
• Ethernet network interface adapter (10BASE-T)

Compatible operating systems
• Microsoft Windows 10

Firmware
• Gv2.10 for 7500
• HID Real-Time PCR Analysis Software v1.4 requires QuantStudio 5 firmware version 1.5.1

Answer Id: E21841

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I am interested in generating cDNA from total RNA. What is the difference between SuperScript III Reverse Transcriptase and SuperScript III First Strand Synthesis System for RT-PCR? Product FAQ

Answer

SuperScript III Reverse Transcriptase (Cat. Nos. 18080093, 18080044, 18080085) contains the stand-alone enzyme and a vial each of 5X first-strand buffer and 100 mM DTT.

SuperScript III First Strand Synthesis System for RT-PCR is a complete kit that provides the SuperScript III Reverse Transcriptase and all the other components required for synthesis of first-strand cDNA from total or poly(A)- RNA. It includes:
- Superscript III Reverse Transcriptase
- Oligo (dT)20 Primer
- Random hexamers
- 10X RT buffer
- 25 mM MgCl2
- 0.1 M DTT
- 10 mM dNTP Mix
- RNAseOUT Recombinant Ribonuclease Inhibitor
- E. coli RNAse H
- DEPC-treated water
- Total HeLa RNA control
- Sense control primer
- Anti-sense control primer
Note: The kit does not include the PCR amplification enzyme.

Answer Id: E7627

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I ran out of Neon Resuspension Buffer R; do you offer this as a stand-alone item? Product FAQ

Answer

Sorry, we do not offer Resuspension Buffer R as a stand-alone item.

Find additional tips, troubleshooting help, and resources within our Transfection Support Center.

Answer Id: E9085

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I have lost the power cord for the Power Blotter Station. Is it sold as a stand-alone item? Product FAQ

Answer

Here are the SKUs for the power cord. Please order the one appropriate for your region:

- Cat. No. 84858: Power Cord with C13 Connector, North America
- Cat. No. 84859: Power Cord with C13 Connector, Continental Europe and South Korea
- Cat. No. 84860: Power Cord with C13 Connector, United Kingdom and Singapore
- Cat. No. 84855: Chinese 10 Amp Cordset w/ C13 Connector
- Cat. No. 84856: Japanese 15 Amp Cordset w/ C13 Connector
- Cat. No. 84857: Australian 10 Amp Cordset w/ C13 Connector

Find additional tips, troubleshooting help, and resources within our Protein Electrophoresis and Western Blotting Support Center.

Answer Id: E17216

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Which components of the SuperScript III First Strand Synthesis System for RT-PCR are available for purchase separately? Product FAQ

Answer

The following components are available as stand-alone items:

- Superscript III Reverse Transcriptase (Cat. Nos. 18080093, 18080044, 18080085)
- Oligo (dT)20 Primer (Cat. No. 18418020)
- Random hexamers (Cat. No. 48190011)
- 10 mM dNTP Mix (Cat. Nos. 18427013, 18427088)
- RNAseOUT Recombinant Ribonuclease Inhibitor (Cat. No. 10777019)
- E. coli RNAse H (Cat. Nos. 18021014, 18021071)

Answer Id: E7628

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