2D编码储存解决方案参考

Product Literature

Brochure: Automated Sample Storage Resource Guide

Product Literature

Specification Sheet: Matrix 2D Barcoded Storage Tubes

Product Literature

Specification Sheet: Can 2D barcoded tubes resist DMSO and will they produce successful barcode reads following exposure to 100% DMSO solution?

Product Literature

I have an Applied Biosystems™ 3730/3730xl DNA Analyzer. When do my consumables expire?

Product FAQ

Answer

If we do not specify the expiry date or number of uses, the warranty will last for 12 months from the date we deliver the consumable.

Answer Id: E12740

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Applied Biosystems 3730/3730xl DNA Analyzer: Site Preparation Guide (English)

Manual / Product Insert

Version: 4331464 20 Jul 2010

How do I register/renew my Applied Biosystems™ 3730/3730xl DNA Analyzer Data Collection Software?

Product FAQ

Answer

The initial software registration is performed with your Field Service Engineer during the instrument installation. Once the initial registration is done, you will need to renew the license annually. There is no cost associated with renewal, just a computer with internet access and email access.

For detailed instructions on renewing the license on the Applied Biosystems™ 3730 Series DNA Analyzer, please refer to the Applied Biosystems™ 3130 Series Genetic Analyzers and 3730 Series DNA Analyzers: Renewing the Software License (Data Collection Software v.4) Technical Note (https://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/3730-3130-License-Renewal.pdf).

Answer Id: E12741

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When should I run a spectral calibration on the Applied Biosystems™ 3730 Series DNA Analyzer?

Product FAQ

Answer

A new spectral calibration should be run:

- Whenever a new dye set is used on an instrument.
- After any optics adjustment performed by a service engineer.
- If the instrument has been moved.
- If you see a decrease in spectral separation (pull-up and/or pull-down peaks).
- If you alter any conditions (dye set, array type, or array length).
- For G5-RCT, Any4dye-HDR, and S dye set users only: Any time the array detection cell is moved/repositioned.

Answer Id: E2531

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There is a large bubble at the tip of the piston on my Applied Biosystems™ 3730/3730xl DNA Analyzer. How can I remove it?

Product FAQ

Answer

It is not unusual to see a large bubble at the tip of the piston while performing the water wash wizard on the system. When the polymer is put back on to the system, the difference in viscosity is usually enough to dislodge the bubble and push it out. In extreme cases, it may be necessary to repeat the wash and go back and forth between the water and polymer to force it out.

Answer Id: E12750

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I have a red blinking light on the Applied Biosystems™ 3730/3730xl DNA Analyzer. What does it mean and how can I fix it?

Product FAQ

Answer

A blinking red light on the instrument may indicate that a hardware component has failed or a possible communication disruption has occurred between the instrument and computer. Completely shut down the instrument, wait for 2 minutes, and then start up in the order documented in Applied Biosystems™ 3730/3730xl DNA Analyzers: Starting Up the Instrument Technical Note or the Applied Biosystems™ 3730/3730xl DNA Analyzer Getting Started Guide.

If the instrument goes from a flashing amber light to red light, one or more of the hardware components has failed the hardware diagnostic and a service call should be opened up.

Answer Id: E12742

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I performed a run on my Applied Biosystems™ 3730/3730xl DNA Analyzer and cannot view my run history. When I go to the view, the array viewer and capillary viewer are black. What should I do?

Product FAQ

Answer

It is possible that the instrument and computer had a communication issue, disassociating the data from the plate record, resulting in no history and no data files. If this happens, shut down the instrument and the computer, wait 2 minutes and restart the system following the instructions in the Applied Biosystems™ 3730/3730xl DNA Analyzers: Shutting Down the Instrument (https://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/3730-Shut-Down-Procedures.pdf) and Applied Biosystems™ 3730/3730xl DNA Analyzers: Starting Up the Instrument Technical Notes (https://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/3730-Start-Up-Procedures.pdf).

Answer Id: E12754

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