Enabling a future-ready and fully connected scientific ecosystem

New techniques, software, and hardware… you know they are coming. The Thermo Fisher Connect Platform is designed to grow and work with innovative technologies. Today, companies have difficulty managing complex and disconnected infrastructures due to a changing landscape of multi-vendor software and instruments. The Connect Platform delivers features for a secure, scalable solution, helping to orchestrate the execution of lab processes by integrating software, instruments, and data across your lab’s existing ecosystem.

Whole lab connectivity

There are many elements to the digital laboratory. Organizations need to consider people, instruments, processes, and systems when they consider how to digitally transform their lab environment. Thermo Fisher Scientific is uniquely positioned to enhance the scientific experience by delivering ease of use and simplicity.


The Connect Platform provides:

  • Orchestrated workflows guide users through processes involving multiple systems
  • Centralized access to Thermo Fisher Scientific instrument service and expertise
  • Connectivity to monitor and maintain instruments and equipment
  • Granular data sharing controls to enhance collaboration
  • A secure environment developed using our Corporate Information Security program

Vendor agnostic instrument connection

The Connect Platform can connect to many types of instruments and equipment.

Cloud-enabled instruments from Thermo Fisher Scientific

Enter your Connect Platform account credentials directly on the instrument screen to connect when connected via Ethernet or Wi-Fi, and the instrument shows up in your Connect Platform instrument dashboard.


Connect instruments from other vendors

Download Thermo Fisher Connect Transfer software for Windows to automatically upload your data files from these instruments into your Connect Platform storage.


Equipment without connectivity 

Attach one of our connectivity devices such as the Device Link Connect or a Thermo Scientific Smart Vue Pro Remote Monitoring Solution system to compatible freezers, refrigerators and incubators, to transform them into connected equipment.

Comprehensive data security

At Thermo Fisher Scientific, security and privacy is our highest priority. To ensure the highest levels of protection and security against any compromise to your data, the Thermo Fisher Connect Platform was built using Thermo Fisher Scientific's Cybersecurity Program, on the industry-leading Amazon Web Services™ (AWS) cloud-computing platform.


With AWS, all your data is stored in highly secure data centers managed by dozens of compliance programs and audit safeguards, as described below.

Data encryption

Our data storage system applies robust security standards including Advanced Encryption Standard (AES) 256-bit encryption and physical safeguards. Additional protection layers, such as encryption using HTTPS/SSL with a 2048-bit Secure Sockets Layer (SSL) certificate, help protect your data transmission from being intercepted during transfer. These security measures at the transit layer (Transport Layer Security, TLS) are like those employed by leading institutions, including the Center for Disease Control (CDC) and the Food and Drug Administration (FDA).


Network firewalls

The Connect Platform infrastructure services hosted by AWS are securely partitioned from any public access in a virtual private cloud (Amazon VPC) environment, with logical firewalls that restrict unauthorized access without appropriate credentials.


Scheduled audits

Security vulnerability assessments and data integrity tests are conducted on a regular basis to ensure that your data has not been compromised or altered in any way. Additionally, third-party security experts conduct ongoing systems audits, penetration, and preventive hacking tests.


Data backup and recovery

The Connect Platform follows robust industry standards for data backup and disaster recovery. It uses an AWS data center that has achieved SSAE 16–certification and has published a Service Organization Control 1 (SOC 1®) report. The SSAE 16 certificate verifies controls and processes, as well as design and operating effectiveness. Customer data is retained indefinitely if an account is in “active” status.


Data sharing

Collaboration and data sharing are secure and provide controls not available when sharing with common vehicles such as hard drives, portable drives and email. With the Connect Platform, only the data owner or admin can initiate sharing. Files and folders can be quickly shared from the file browser. For greater control, data sharing groups enable sharing with granular controls over who has access and their permissions on the files within the group.