Resources for Thermo Scientific customers

Need support? Submit a request and a service rep will contact you shortly. Request service on your Thermo Scientific system.

The Connected Care Portal is included in Accelerate and Advance service packages. Log into the Connected Care Portal or register to create an account.

RAPID (Remote Access Program for Interactive Diagnostics) is available as part of most Thermo Scientific service agreements.

Download terms for Thermo Scientific

Get the latest software updates for your Thermo Scientific system.

Keep workflow guidance at your fingertips with the Scientific Workflows App.

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