The Applied Biosystems Pathogen Interpretive Software and COVID-19 Interpretive Software are part of authorized workflows and must be downloaded prior to instrumentation use. You may download the software upon kit purchase. Labs following the authorized workflow are required to complete an eLearning course and pass an exam to download the Interpretive Software or COVID-19 Interpretive Software.
Follow the instructions below to obtain the software from your local support team:
- Go to thermofisher.com/contactus
- Select “Instrument Service” as category
- Enter product name or Cat. No. and select your country
- Contact us using the information provided
Please fill out the form to download necessary firmware and/or software files and other related documents, and be notified when the latest releases are available for your instrument.
Ensure you are using the software versions recommended in the IFU specific to your workflow, which can be found at thermofisher.com/findyourifu.