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Thermo Fisher Scientific values your privacy and the protection of your Personal Data. This Thermo Fisher Scientific Privacy Notice (“Notice”) explains how we collect, store, use, share, transfer, delete, and process information collected from or about you (“Personal Data”) by Thermo Fisher Scientific Inc., and any directly or indirectly controlled affiliate or subsidiary thereof (collectively, “Thermo Fisher Scientific,” “we,” “our,” or “us”). As an international company, Thermo Fisher Scientific has multiple legal entities in different jurisdictions that are responsible for the Personal Data they process, and we process Personal Data in accordance with these applicable laws and regulations.
Across all of our business activities we seek to base our privacy practices on accepted principles of privacy and data protection. These principles include:
This Notice describes the types of Personal Data that Thermo Fisher Scientific may collect or process, how we may use and disclose that Personal Data, and how you may exercise any rights you may have regarding our processing of your Personal Data.
This Notice applies to Personal Data collected or processed by us online (through websites, applications, email, and otherwise) (“Online Services”); when we process your Personal Data for your potential participation as a research subject in clinical trials; when we process Personal Data for your potential participation in clinical trials; when we process your Personal Data in connection with your purchase of one of our products or services as a consumer; when we process Personal Data for your potential participation in clinical trials as an investigator or a member of the investigator team; when we process medical information and in connection with post-approval pharmacovigilance and adverse events, complaints, and reports; when we provide products or services to you, your doctor, hospital, medical treatment or scanning facility, or other healthcare provider (collectively, “Healthcare Provider,” which refers both to the Healthcare Provider institution, organization, or company, and individuals employed by or working for or with such organization), or your patients; and in other situations where you interact with us, including but not limited to interacting with or visiting our sites and offices or our events (e.g., tradeshows and conferences) (such products, services, Online Services, and other systems collectively, the “Products and Services”); when we process your data as an employee of a company for which we provide Products or Services; or anywhere this Notice is posted or referenced. This Notice also applies to Personal Data that is collected or processed when you interact with us in person, by telephone, or by mail.
What is Personal Data?
Below is a high-level summary of the types of Personal Data we may collect from you. Following that high-level summary is additional detail and information on how we collect, process, and use Personal Data and the potential recipients of your Personal Data, and how we have done so in the preceding 12 months. Some jurisdictions require us to state the legal bases for processing your Personal Data, which are included below, but please note that not all jurisdictions may recognize all legal bases.
Identity and contact information |
Other personal information |
Visual and audio information |
Technical information |
Information regarding your treatment |
Commercial and financial information |
Professional and educational information |
Anonymized / de‑identified data |
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This may include name, email, phone number, etc. |
This may include age, gender, date of birth, etc. |
This may include still images, video, call recordings, etc. |
This may include Internet Protocol (IP) address, browser, device type, etc. |
This may include blood and tissue samples, treatment date, etc. |
This may include request documentation, financial transaction history, etc. |
This may include job title or position, employer, etc. |
Data for which your individual personal characteristics have been removed**** |
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Business Partners and Their Employees, Agents, and Contractors |
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We may process your Personal Data when you: (1) visit our websites and our physical locations; (2) submit inquiries to us both online (e.g., via email) or offline (e.g., by written letters); (3) sign up for our newsletters or other informational or marketing materials; and/or (4) register for, visit, or use our online Products and Services; (5) contact us through online chat available on our websites; and/or (6) participate in surveys we send you.
Identity and contact information, such as: |
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Other personal information, such as: |
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Visual and audio information, such as: |
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Technical Information, such as: |
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Anonymized / De‑identified Data: |
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We may process your Personal Data when you are the existing or prospective patient of a Healthcare Provider who is a Thermo Fisher Scientific customer and/or when you receive or use Thermo Fisher Scientific medical products (including, where applicable, mobile apps).
Identity and contact information, such as: |
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Other personal information, such as: |
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Visual and audio information, such as: |
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Technical Information, such as: |
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Information regarding your treatment, such as: |
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Commercial and financial information, such as: |
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Anonymized / De‑identified Data: |
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Clinical Study Participants: We may process your Personal Data when you participate in a clinical study sponsored by us or conducted by us on behalf of a third party.
If you are a participant in a clinical study, clinical trial, or other health-related research, you should receive a separate privacy notice regarding the Personal Data we process for those purposes. That privacy notice—and not this Notice— governs our processing of such Personal Data.
Clinical Study Candidates: we may process your Personal Data when you have been identified as a potential candidate for clinical studies sponsored by us or conducted by us on behalf of a third party.
If you are a participant in a clinical study, clinical trial, or other health-related research, you should receive a separate privacy notice regarding the Personal Data we process for those purposes. That privacy notice—and not this Notice— governs our processing of such Personal Data.
Identity and contact information, such as: |
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Other personal information, such as: |
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Technical Information, such as: |
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Information regarding your treatment, such as: |
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Anonymized / De‑identified Data: |
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We may process your Personal Data when you are a Healthcare Provider who is a current or prospective Thermo Fisher Scientific customer, uses Thermo Fisher Scientific Products and Services, or treats patients with Thermo Fisher Scientific Products and Services, including use of Thermo Fisher Scientific's online portals.
Identity and contact information, such as: |
• first and last name • company/employer • email address • postal address • phone number • username and password |
Other personal information, such as: |
• age • gender • marital status • disability • date of birth |
Technical Information, such as: |
• Internet Protocol (IP) addresses (which may identify your general geographic location or company) • browser type and browser language • device type • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID)) • date and time you use our Products and Services • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services • activity on our Products and Services and referring websites or applications • data collected from cookies or other similar technologies**** • geolocation information |
Commercial and financial information, such as: |
• Products and Services purchased, obtained, or considered • request documentation • customer service records • financial transaction history • financial account number |
Professional and educational information, such as: |
• job title or position • employer • National Provider Identifier number • state medical license number • work skills • employment history • graduate degrees • certifications • specialized training • responses to surveys and questionnaires • enrolment history for our education and training events |
Anonymized / De‑identified Data: |
• is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws***** |
We may process your Personal Data if you are an existing or prospective clinical investigator or a member of an investigation team for a clinical study that Thermo Fisher manages on behalf of a customer.
Identity and contact information, such as: |
• first and last name • company/employer • email address • postal address • phone number • username and password |
Other personal information, such as: |
• age • gender • marital status • disability • date of birth |
Technical Information, such as: |
• Internet Protocol (IP) addresses (which may identify your general geographic location or company) • browser type and browser language • device type • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID)) • date and time you use our Products and Services • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services • activity on our Products and Services and referring websites or applications • data collected from cookies or other similar technologies**** • geolocation information |
Professional and educational information, such as: |
• job title or position • employer • National Provider Identifier number • state medical license number • work skills • employment history • graduate degrees • certifications • specialized training • responses to surveys and questionnaires • enrolment history for our education and |
Commercial and financial information, such as: |
• Products and Services purchased, obtained, or considered • request documentation • customer service records • financial transaction history • financial account number |
Anonymized / De‑identified Data: |
• is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws***** |
We may process your Personal Data when you apply or are a candidate for employment or apprenticeship at Thermo Fisher Scientific.
Identity and contact information, such as: |
• first and last name • company/employer • email address • postal address • phone number • username and password |
Other personal information, such as: |
• age • gender • marital status • disability • date of birth |
Technical Information, such as: |
• Internet Protocol (IP) addresses (which may identify your general geographic location or company) • browser type and browser language • device type • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID)) • date and time you use our Products and Services • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services • activity on our Products and Services and referring websites or applications • data collected from cookies or other similar technologies**** • geolocation information |
Professional and educational information, such as: |
• job title or position • employer • work skills • employment history • graduate degrees • certifications • specialized training • responses to surveys and questionnaires |
Anonymized / De‑identified Data: |
• is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws***** |
We may process your Personal Data when you act as a customer or business partner such as vendor, supplier, distributor, retailer, or service provider.
Identity and contact information, such as: |
• first and last name • company/employer • email address • postal address • phone number • username and password |
Other personal information, such as: |
• age • gender • disability • date of birth |
Technical Information, such as: |
• Internet Protocol (IP) addresses (which may identify your general geographic location or company) • browser type and browser language • device type • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID)) • date and time you use our Products and Services • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services • activity on our Products and Services and referring websites or applications • information contained in your communications to us, such as emails to or online chats with customer service* • data collected from cookies or other similar technologies**** • geolocation information |
Commercial and financial information, such as: |
• Products and Services purchased, obtained, or considered • request documentation • customer service records • financial transaction history • financial account number • responses to surveys and questionnaires |
Anonymized / De‑identified Data: |
• is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws***** |
We may process your Personal Data when you attend or participate in professional and educational events we sponsor or hold.
Identity and contact information, such as: |
• first and last name • company/employer • email address • postal address • phone number • username and password |
Other personal information, such as: |
• age • gender • marital status • disability • date of birth |
Visual and audio information, such as: |
• still images • video (including via CCTV) |
Technical Information, such as: |
• Internet Protocol (IP) addresses (which may identify your general geographic location or company) • browser type and browser language • device type • advertising IDs associated with your device (such as Apple’s Identifier for Advertising (IDFA) or Android’s Advertising ID (AAID)) • date and time you use our Products and Services • Uniform Resource Locators, or URLs (i.e., website addresses) visited prior to arriving and after leaving our Products and Services • activity on our Products and Services and referring websites or applications • data collected from cookies or other similar technologies**** • geolocation information |
Professional and educational information, such as:
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• job title or position • employer • work skills • employment history • graduate degrees • certifications • specialized training • responses to surveys and questionnaires |
Anonymized / De‑identified Data: |
• is data for which your individual personal characteristics have been removed such that you are not identified and the information is no longer considered Personal Data under data protection laws***** |
We may process your Personal Data when you purchase products directly from our websites.
Identity and contact information, such as: |
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Other personal information, such as: |
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Visual and audio information, such as: |
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Commercial and financial information, such as: |
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Technical Information, such as: |
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Anonymized / De‑identified Data: |
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Thermo Fisher Scientific does not knowingly collect, maintain, disclose, or otherwise process Personal Data from minors below the age of 16 without the permission of such minor’s parents or legal guardians.
*Data that could be considered Sensitive Personal Data.
**The legal bases relied upon by Thermo Fisher Scientific include those enumerated in Articles 6 and 9 of the European Union’s General Data Protection Regulation (“GDPR”), depending on the type of Personal Data.
***In limited circumstances, recipients may include, (1) in the event of a sale, assignment, or transfer, to the buyer, assignee, or transferee; and, (2) government or regulatory officials, law enforcement, courts, public authorities, or others when permitted by this Notice or required by law.
****Please see our Notice on Cookies for more information on how we use cookies and similar technologies.
*****We will not attempt to re-identify you or anyone else from this Anonymized Data / De-identified Data, and if we disclose it to third parties, we will require that they commit to not attempting to re-identify you or anyone else from the Anonymized Data / De-identified Data. Anonymized Data / De-identified Data includes health information resulting from the removal of identifiers from protected health information required under the Health Insurance Portability and Accountability Act, 45 CFR § 164.514(b)(2). Please note that in the course of research, study doctors and authorized personnel may still have access to named subject records collected for such research.
Marketing Uses, Cookies, and Other Activities
To the extent permitted by applicable law, including in accordance with your consent where required by applicable law, we may engage in the following activities:
Processing Using Website Tracking
For information on processing we may perform using cookies and other website tracking technologies, please see our Notice on Cookies.
Interactive Features of our Websites
To the extent we offer any public or group forums on our Products or Services, such as newsfeeds, blogs, message boards, or similar tools (“Interactive Features”), the posts or comments you make may be public and viewed by others. You should use care before posting information about yourself, including Personal Data. You acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit to Interactive Features over the Products and Services. Except when required to do so by applicable law, we assume no obligation to remove Personal Data you post on our Products and Services, and your disclosure of any Personal Data through the Interactive Features is at your own risk.
Third-Party Service Providers
Third-party service providers acting on our behalf must execute agreements including confidentiality requirements and will only process Personal Data as necessary to perform their functions in a manner consistent with this Notice, other applicable privacy notices, and as explicitly permitted or required by applicable laws, rules, and regulations. Our third-party service providers may be located in the United States and other jurisdictions.
Combination of Data With Data Received from Third Parties
We may combine information we collect, whether Personal Data or not, with Personal Data that we may obtain from third parties.
Links to Other Websites
Our Products or Services may contain links to other websites, applications, products, or services that are not owned or operated by Thermo Fisher Scientific, such as social media websites and applications like Facebook and Twitter. You should carefully review the privacy policies and practices of other websites, products, and services as we cannot control and are not responsible for privacy policies, notices, or practices of third-party websites, applications, products, and services.
Please note that in many circumstances, we cannot effectively do business with you without processing some Personal Data about you (e.g., your contact information). For example, when you contact customer service representatives, we may require you to provide information to authenticate your identity to assist you with your request. If you are unable to provide this information, we may be unable to process your request.
You may have a right under your area’s data protection law to the following rights with respect to some or all of your Personal Data:
You can make a request with respect to your Personal Data by clicking below and submitting the form.
We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. We may, after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so. You may also find additional contact information in the list of data controllers here.
When we receive your Personal Data from our customers and process your Personal Data on their behalf, we do so in the capacity of a data processor. We do not have control over our customers’ privacy and security practices and processes. If your Personal Data has been submitted to us by a Thermo Fisher Scientific customer and you wish to exercise any of the above-mentioned rights, please contact the relevant customer directly, or provide us with the name of the customer so that we can appropriately refer your request to them.
Please be aware that Personal Data we collect and process may be transferred and maintained outside your state, province, country, or other jurisdiction where the privacy laws may not be as protective as those in your location, including the United States. Thermo Fisher Scientific has put in place lawful transfer mechanisms and adequate safeguards, in accordance with applicable legal requirements, to protect your Personal Data.
Consistent with applicable laws and requirements, Thermo Fisher Scientific has put in place physical, technical, and administrative safeguards to protect Personal Data from loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure consistent with legal obligations and industry practices. However, as is the case with all websites, applications, products, and services, we unfortunately are not able to guarantee security for data collected through our Products and Services. In addition, it is your responsibility to safeguard any passwords, ID numbers, or similar individual information associated with your use of the Products and Services.
We generally retain Personal Data for as long as needed for the specific business purpose or purposes for which it was collected. In some cases, we may be required to retain Personal Data for a longer period of time by law or for other necessary business purposes. Whenever possible, we aim to anonymize the information or remove unnecessary identifiers from records that we may need to keep for periods beyond the specified retention period.
If you are a U.S. patient, please note that this Notice is distinct from your Healthcare Provider’s HIPAA Notice of Privacy Practices, which describes how your Healthcare Provider uses and discloses individually identifiable information about your health that it collects, as well as any other privacy practices it applies. Thermo Fisher Scientific collects, uses, and discloses Personal Data it receives on behalf of your Healthcare Provider in accordance with its HIPAA-required agreements with your Healthcare Provider.
Certain web browsers and other programs may transmit “opt-out” signals, also called a Global Privacy Control (or GPC) signal (hereinafter referred to as “GPC Signals”), to websites with which the browser communicates. In most cases you will need to change your web browser’s settings or add an application to your web browser to enable your browser to send a GPC signal. For users that access our websites from U.S. states that have laws requiring recognition of GPC Signals, we will recognize and apply the GPC Signal to inactivate all of the cookies for that website, except for cookies that are necessary for the website to operate (“Strictly Necessary Cookies”). Additionally, if you are accessing our websites from one of these states, you can determine if your browser GPC Signal has been recognized by clicking on the “Your Privacy Choices” link in the footer of the website that will include a short message at the top of the preference center indicating that your GPC Signal has been received. For users from states not currently requiring recognition of the GPC Signal, our website servers may recognize and apply the GPC Signal for only targeted advertising cookies, but will not apply the GPC Signal to functional, performance, or social media cookies. Further, a specific GPC Signal acknowledgment notice will not be included in the preference center, but you can always check and adjust your cookie settings by going to the Your Privacy Choices link in the footer of this website.
For Washington residents and individuals whose consumer health data is collected in Washington, please see the Washington Consumer Health Privacy Policy for information regarding the processing of your consumer health data and how to exercise your rights.
The law of the state in which you reside or in which your Personal Data is collected may make specific requirements in connection with Personal Data that is linked or is reasonably capable of being linked to you and that identifies your past, present, or future physical or mental health status (“Consumer Health Data”).
To the extent your Personal Data constitutes “Consumer Health Data,” the categories of Consumer Health Data being collected; the manner in which it will be used; the categories of sources from which it is collected; the categories of third parties and affiliates with whom it is being shared; the purposes of collecting, using and sharing it; and the manner in which it will be processed are all provided in the “Information Collected” section of this Notice. Additional information about Thermo Fisher Scientific’s activities can be found in the “Marketing Uses, Cookies and Other Activities” and “Third-Party Service Providers” sections of this Notice.
To the extent that the state in which you live requires us to provide certain rights to you in connection with your Consumer Health Data, we will provide the following rights to you based on your state’s law:
A third party may collect Consumer Health Data over time and across different websites or online services when you use any of our websites or Online Services. For more information, see the “Marketing Uses, Cookies and Other Activities” and “Third-Party Service Providers” sections of this Notice.
This section (and the Notice more generally) is effective as of the “Last Updated” date above. We will notify you of changes to this section (and the Notice more generally) as described in the “Changes to This Privacy Notice” section.
We reserve the right to change this Notice from time to time. We will alert you when changes have been made by indicating the date this Notice was last updated as the date the Notice became effective or as otherwise may be required by law. It is recommended that you periodically revisit this Notice to learn of any changes.
If you have questions or comments about this Notice or about how your Personal Data is processed, please contact the Thermo Fisher Privacy Office by submitting a privacy inquiry here or call us at +1 888-386-0779. We will make reasonable efforts to respond promptly to your requests in accordance with applicable laws. We may, after receiving your request, require additional information from you to honor the request and verify your identity. Please be aware that we may be unable to afford these rights to you under certain circumstances, such as if we are legally prevented from doing so. You may also find additional contact information in the list of data controllers here.