To better utilize the intelligence built into the iQ Series of Gas Analyzers, setting up the email server is an important step. After email has been configured, customers will be able to receive email notifications after an alarm or alert is triggered, have direct connection to Thermo Fisher Scientific Technical Support Engineers, and be able to email the Health Check Report to yourself or co-workers. Below are instructions for setting up the email server:
The instrument is now configured to send emails. Don’t forget, the instrument can send an email to you, but you cannot email the instrument. You should enter at least one email address into the “User Contact Information” menu, but you can enter up to 11 email addresses. This is important if you decide to utilize the “Email Health Check Report to Technical Support” feature. Tech Support would need an email address to reply to. The Health Check Report is a zip file that contains all of the diagnostic data required to evaluate most issues.
Once this is completed you will be ready to enable the new Alert Assistant coming soon via the latest firmware in April 2019.
Check out our iQ360 service available for remote servicing of your iQ instruments.
42iQ High Level NO-NO2-NOx Analyzer
42iQ Trace Level NO-NO2-NOx Analyzer
42iQD NOx Analyzer
43iQ High Level Sulfur Dioxide Analyzer
43iQ Trace Level Sulfur Dioxide Analyzer
48iQ Trace Level Carbon Monoxide Analyzer
450iQ Hydrogen Sulfide and Sulfur Dioxide Analyzer
The discontinuation of the previous generation analyzers is part of our goal to continuously offer you our latest technology and the best solutions to meet your measurement needs. iSeries versions of the above models (42iD, 42iHL, 42iTL, 43iHL, 43iTLE, 48iHL, 48iTLE, 450i) will no longer be available for purchase after June 30, 2019. Consumables, spare parts and service (based on availability) will be accepted until December 31, 2025.
Schedule your analyzer, calibrator, probe controller or probe for a Return Material Authorization (RMA) to factory depot repair for complete maintenance and factory specification service.