Thermo Fisher Scientific provides vital support to your product’s lifecycle. These solutions are created to minimize cost of ownership, increase uptime and maintain regulatory compliance to meet your business needs. Our Global Service Team is focused on solving your equipment issues, providing you world-class training and technical support.
Instrument Firmware/Software and Resources
Download the latest firmware, software, manuals & more by visiting each product webpage.
Click on the instrument below to lead you to the product page. Scroll to bottom of page to find updated Firmware, Software, Manuals and More!
Factory Repair & Calibration
Our factory trained technicians provide a best in class service with a quick turnaround to maximize your uptime. We offer a full suite of fixed price repairs, NIST traceable certifications, and extended warranties to provide the predictable costs and detailed reporting your business needs
For customers looking to recover quickly from equipment downtime, we offer fast response and expert field service engineering solutions to solve your problems. We also offer contract solutions that will help reduce your unscheduled downtime and optimize your cost and equipment performance.
Our dedicated experts will guide you through troubleshooting and maintenance issues.
- Environmental Monitoring (508) 520-0430
(866) 282-0430 (toll free) option 2
- Process Monitoring (713) 272-0404
(800) 437-7979 (toll free) option 2
- Business Hours: M-F 8am – 6pm EST
- Fast 5 (tips & tricks for Gas Analyzers & Systems)
- Talk Tech (tips & solutions for Ambient Particulate instruments)
- Cloud-based Tech Support (coming soon)
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