Environmental Monitoring Instrument Services
Driving performance—the road to optimal efficiency and reliability

Thermo Fisher Scientific provides vital support to your product’s lifecycle. These solutions are created to minimize cost of ownership, increase uptime and maintain regulatory compliance to meet your business needs. Our Global Service Team is focused on solving your equipment issues, providing you world-class training and technical support.

Download Software

Instrument Firmware/Software and Resources

Download the latest firmware, software, manuals & more by visiting each product webpage. 

Click on the instrument below to lead you to the product page. Scroll to bottom of page to find updated Firmware, Software, Manuals and More!

Spare Parts & Kits

Spare Parts & Kits

It’s never been easier to identify and order spare parts.

Factory Repair & Calibration

Factory Repair & Calibration

Our factory trained technicians provide a best in class service with a quick turnaround to maximize your uptime. We offer a full suite of fixed price repairs, NIST traceable certifications, and extended warranties to provide the predictable costs and detailed reporting your business needs

Field Services

Field Services

For customers looking to recover quickly from equipment downtime, we offer fast response and expert field service engineering solutions to solve your problems. We also offer contract solutions that will help reduce your unscheduled downtime and optimize your cost and equipment performance.

Technical Support

Technical Support

Our dedicated experts will guide you through troubleshooting and maintenance issues.

  • Environmental Monitoring (508) 520-0430
    (866) 282-0430 (toll free) option 2
  • Process Monitoring (713) 272-0404
    (800) 437-7979 (toll free) option 2
  • Business Hours:  M-F 8am – 6pm EST
  • Fast 5 (tips & tricks for Gas Analyzers & Systems)
  • Talk Tech (tips & solutions for Ambient Particulate instruments)   
  • Cloud-based Tech Support (coming soon)
Technical Training

Technical Training

Enhance your knowledge with our in-depth training programs available at your site, within our factory training centers or via a webinar.

Customer Service

Customer Service

Request a Quote, Contact Us

  • Environmental Monitoring (508) 520-0430
    (866) 282-0430 (toll free) option 2
  • Process Monitoring (713) 272-0404
    (800) 437-7979 (toll free) option 2
  • Contact Us
  • Order Spare Parts Online  (United States customers only, EM only, PM parts coming soon)
  • Request a quote or inquiry 
  • Business Hours:  M-F 8am – 6pm EST
Services Promotions

Services Promotions

Don’t miss out on big savings with our limited-time offers!

 Register your environmental monitoring instrument
Register your environmental monitoring instrument

Please register your new instrument today and sign up for marketing and promotional emails about Thermo Fisher Scientific products and services.

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