1064Defender Product Support Plans

Fast, reliable support for your 1064Defender system

Regular maintenance of your system’s hardware and software components ensures optimized performance and minimizes downtime. Investing in a Service Plan can provide you with not only coverage for all repairs, but it can also ensure your software is always up to date, you have exclusive access to our Reachback support and an extensive online training library.

Thermo Fisher Scientific offers a range of service plan options so your team can be more efficient and obtain better results from your instrument. Choose the Service Plan Option that best addresses your business needs and budget:

Contact us  Service plans


Service plans

FeaturesPremiumAdvancedBasic
Technical support
All repairs (labor & parts)
To/from free shipping
Loaner unit 
Reachback support 
Up to 25 online training videos 
Software updates & upgrades  
Library updates  
50% off library expansions