Here you'll find troubleshooting and documentation to help you maximize the capabilities of your Vector NTI® Express Designer Software. For users holding a support contract, additional assistance is available via phone or email from Life Technologies technical support scientists.

Manuals and Documentation

Video Tutorials

Send Your Feedback

We continually seek to improve our software and appreciate your feedback. If you find a bug, please let us know by using the online bug report form

Report a software bug

Technical Support

Individual, personalized technical support for Vector NTI® Express Designer Software requires a paid annual bioinformatics technical support contract. Advanced support contracts also include free product upgrades of Vector NTI® Express Designer Software.

If you wish to purchase or renew your bioinformatics technical support contract, please email us at

Support contract holders, please contact technical support at 800.955.6288 or