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We will be incorporating finesse.com into thermofisher.com!

Since Thermo Fisher Scientific Inc. acquired Finesse Solutions (Finesse) in 2017, we’ve focused on combining and aligning our business while maintaining the same customer-focused service and support you have come to expect from both Thermo Fisher and Finesse. We wanted to notify you of several changes related to this alignment. There are no actions required by you.

As part of our integration process we are making the following changes:

  1. Starting on February 1, 2019, newly manufactured products will be sold and shipped with updated branding and commercial documentation, including product names, labels, packaging, certificates, drawings and invoices. Updated examples are enclosed for your reference.
  2. Starting on November 1, 2018, all Finesse products will be rebranded as Thermo Scientific to align with our Thermo Scientific™ single-use products.
  3.  On or after April 30, 2019, we will retire the finesse.com website when all information and content becomes available on thermofisher.com/sut under Bioproduction and Single-Use Bioprocessing

The branding and product name changes do not affect product form, fit, or function; product claims, testing methods, or product release criteria; or the manufacturing processes. Finesse Solutions, Inc. with its primary location at 3501 Leonard Court, Santa Clara, CA 95054, will continue as the manufacturing and selling legal entity of these products.

We want to emphasize that there is no action needed on your part.  If you have any questions, please contact your sales representative or our Technical Support Team by email at techsupport.bioprocessing@thermofisher.com  or by phone at +1 (435) 792-8500.

Updated commercial documentation

Starting on February 1, 2019, all commercial documentation will be updated to reflect Thermo Scientific product branding. We will be updating the logo and website references on the following materials, including:

These updates do not affect product numbers, SKUs, or customer- or product-specific information.

 

If you have any questions, please contact your sales representative or our Technical Support Team by email at techsupport.bioprocessing@thermofisher.com  or by phone at +1 (435) 792-8500.

Customer letter

Updated product naming

Current Product Name

New Product Name

Universal G3Lab Controller

Thermo Scientific HyPerforma G3Lab Controller

G3Pro Controller

Thermo Scientific HyPerforma G3Pro Controller

Universal G3Lite+ Controller

Thermo Scientific HyPerforma G3Lite Controller

SmartGlass

Thermo Scientific HyPerforma Glass Bioreactor

SmartRocker

Thermo Scientific HyPerforma Rocker System

SmartVessel

Thermo Scientific HyPerforma Benchtop Single-Use Bioreactor

SmartBag

Thermo Scientific HyPerforma Rock-IT BPC

TruBio Software

Thermo Scientific TruBio Software

TruChrom Software

Thermo Scientific TruChrom Software

TruPur Software

Thermo Scientific TruPur Software

TruFluor DO Sensor

Thermo Scientific TruFluor pH Sensor   

TruFluor DO Sensor

Thermo Scientific TruFluor DO Sensor

SmartPuck pH+dO2 Sensor

Thermo Scientific pH+dO2 Sensor

TrupH Sensor

Thermo Scientific TrupH Sensor

TruDO Sensor

Thermo Scientific TruDO Sensor

TruDO Optical Sensor

Thermo Scientific TruDO Optical Sensor

Product Labels
prod-label-example

Example of the current product label

new-prod-label-example

Example of the new product label


Product packaging

Certificate of Compliance

Certificate of Compliance of Requirements

Example of the current Certificate of Compliance of Requirements
(Hover and click to enlarge)


Shelf Life Statements