As a user of the Ion Community website, you may have downloaded useful reference materials to help your next-generation sequencing experiments and gain access to support resources. After half a decade of providing this website, we decided it was time for a review and clean-up of the resources in order to keep it relevant, up to date, and helpful to Ion Torrent™ customers. Our research has helped us identify the resources you find most useful and remove those that are not.

The materials we determined most customers wish to continue to access have been moved and are now available from new locations within as shown below.

For Technical Support, please contact us at 1-800-955-6288, Opt 4 (U.S. only). For all other countries, visit our Services & Support page to find your local Technical Support contact.

Ion Community content

New location


Please contact your local field support specialist.


Ion AmpliSeq™ Designer documents

Torrent Suite™ Software documents

Ion Reporter™ Software documents

Qubit™ conversion tables

Ion S5™ System documents

Ion Proton™ System documents

Ion PGM™ System documents

Ion Chef™ System documents



Next-Generation Sequencing Support Center

Find tips, troubleshooting help, and resources for your next-generation sequencing applications.

Next-Generation Sequencing Onboarding Resources

Learn how to get started with your Ion S5 next-generation sequencing system.