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Understanding Your New Order Forms
As the industry leader in serving scientists globally, we at Thermo Fisher know how important it is for you to have relevant information about your orders at your fingertips in an easy-to-use format. We’ve listened to your feedback and have updated our order forms to meet your needs. All the critical information you rely on has been maintained, and we’ve added improved functionality in a more modern view. Check out the key features below and keep an eye out for additional improvements in the future.
Order Details
All the important information about your order has been maintained in a prominent area. By clicking on your Order Number, you can be re-directed to log in to your online account.
‘View full order details’ button
Clicking this button will allow you to view details for your order, whether you have an online account or not. You can also log in to view your full account where you can download an invoice, or initiate a product return.
Item & SKU linked to Product page
Each line item on your order is now hyperlinked back to the Product Detail webpage, where you can review product information, or download documentation like manuals or COAs.
Updated Quick Links
We’ve updated our additional information to make it easier for you to manage your own orders, or to contact us when you need our help.
We value your feedback.
Tell us what you think of our new Order Forms, and help shape future improvements to your ordering experience. View survey
