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Solutions   |   Support   |   FAQs

existing supply center

Existing Supply Center

How do I find my existing Supply Center?

Complete our online form and we will have someone contact you. You can also contact your sales representative.

How do I get access and register to use my Supply Center?

Click on the type of Supply Center you have for a quick video to guide you through the registration process.

How do I get an access badge to use my supply center?

If you have an Express or Premier Supply Center, you will need an access badge. Click below for a quick video on how to get a badge.

How do I order from my Supply Center?

Click on the type of Supply Center your lab has for a quick video to guide you through the process.

How do I add, remove or change products stocked in my Supply Center?

By filling out this online web form (product request), your inquiry will be received by a member of our Supply Center team. You can also request new products, remove products, and adjust stock levels by contacting your sales representative.

For general support questions, please contact our dedicated Supply Center Customer Service team. The team can be contacted via phone or email from 8:00 a.m. to 8:00 p.m. ET. 
Phone: 1-888-584-8840
Email: supplycenters@thermofisher.com

new supply center

New Supply Center

How do I open a new Supply Center in my lab?

You can complete the online form and someone will contact you, or you can contact your representative and express your interest.

How does the Supply Center program work?

Your dedicated team will help you identify the storage options and setup that best fits your need and help you customize it with the products that your lab uses most often.

What kind of support and training will my lab receive?

We provide training for all users, hosts, and administrators, so your entire lab can immediately enjoy the benefits of your Supply Center.

What are the benefits of having a Supply Center in my lab?

Supply Center by Thermo Fisher Scientific provides on-demand access to on-premises supplies. Our customizable inventory management solutions improve your ability to maintain proper stock levels, control costs, and anticipate future demand — while automated billing eliminates approval delays, freeing up scientists and lab managers.

On top of the flexibility of instant fulfillment, a Thermo Fisher Supply Center can also help make your lab more environmentally friendly. Through consolidated restocking shipments, you can reduce packaging waste. Plus, our convenient online catalog allows you to easily find and select greener product alternatives.

Learn more about our solutions online or contact your sales representative.

existing supply center

Existing Supply Center

How do I find my existing Supply Center?

Complete our online form and we will have someone contact you. You can also contact your sales representative.

How do I get access and register to use my Supply Center?

Click on the type of Supply Center you have for a quick video to guide you through the registration process.

How do I get an access badge to use my supply center?

If you have an Express or Premier Supply Center, you will need an access badge. Click below for a quick video on how to get a badge.

How do I order from my Supply Center?

Click on the type of Supply Center your lab has for a quick video to guide you through the process.

How do I add, remove or change products stocked in my Supply Center?

By filling out this online web form (product request), your inquiry will be received by a member of our Supply Center team. You can also request new products, remove products, and adjust stock levels by contacting your sales representative.

For general support questions, please contact our dedicated Supply Center Customer Service team. The team can be contacted via phone or email from 8:00 a.m. to 8:00 p.m. ET. 
Phone: 1-888-584-8840
Email: supplycenters@thermofisher.com

new supply center

New Supply Center

How do I open a new Supply Center in my lab?

You can complete the online form and someone will contact you, or you can contact your representative and express your interest.

How does the Supply Center program work?

Your dedicated team will help you identify the storage options and setup that best fits your need and help you customize it with the products that your lab uses most often.

What kind of support and training will my lab receive?

We provide training for all users, hosts, and administrators, so your entire lab can immediately enjoy the benefits of your Supply Center.

What are the benefits of having a Supply Center in my lab?

Supply Center by Thermo Fisher Scientific provides on-demand access to on-premises supplies. Our customizable inventory management solutions improve your ability to maintain proper stock levels, control costs, and anticipate future demand — while automated billing eliminates approval delays, freeing up scientists and lab managers.

On top of the flexibility of instant fulfillment, a Thermo Fisher Supply Center can also help make your lab more environmentally friendly. Through consolidated restocking shipments, you can reduce packaging waste. Plus, our convenient online catalog allows you to easily find and select greener product alternatives.

Learn more about our solutions online or contact your sales representative.