How to Place an Order

Ordering on provides a fast, streamlined experience. Utilize our order tools to manage shopping carts, transfer a cart to a colleague, or use our quick order for bulk uploads.

Step by step

Step 1

Go to and log in to your account from the Sign in dropdown menu, or sign in directly here. To place an order, you will need an online account that is associated with your institutional account number(s). If you are a new customer register for a account here.

Step 2

Find the products you’re looking for using the search function. Utilize our browse menu or Product Selection Guides & Tools to narrow down product options and help you decide which products you need.

Step 3

Add products directly to your cart or create a list and share that list with others for collaboration or to purchase on your behalf.  Your Shared Lists are located on your account dashboard.

Step 4

The Quick Order tool can be used to add multiple products directly to the cart using the bulk upload or copy/paste features that allow many items to be added simultaneously.

Step 5

Shopping carts will save automatically. Carts can be managed within your account dashboard under Saved Carts, merge, copy, email and delete carts. Carts can also be transferred within the checkout screen to other users with a account linked to the same institution.

Step 6

When you’re ready to place your order, go the shopping cart on the top right of the website, and select View Cart & checkout.

Step 7

Within the shopping cart you can apply a quote or promotion by entering it in the right-hand box and selecting the Apply button. Include up to two promotion/quote codes with your order if they are not both applicable to a single catalog number.

You can also transfer a cart to a colleague with a account linked to the same institution on the checkout screen. Enter the recipient’s email address and a note.

Step 8

To continue the checkout process, select Proceed to checkout. You’ll be able to review your default shipping and billing addresses. You can select other validated shipping or billing addresses within your institutions account.

If needed, you can request edits or new shipping or billing addresses by selecting edit or request new. If you place an order with newly requested address(es), your order will be processed within 48hrs once your addresses are confirmed.

Step 9

Next, select your payment method of Purchase Order, Credit Card, or My Approver will Pay. Select My Approver if you have specified(or wish to specify) an approver for your orders.

Hint: Approval routing options can be set up for you or other’s orders from within your Account. Additionally, your approvers can be configured to apply the appropriate payment to your order.

After payment details are entered, you can indicate your order preferences.

Add special instructions and update your email preferences. For order-related notifications and/or copies of your invoices, you can add up to five additional recipients.

Step 10

As soon as you submit your order, you will receive an order confirmation email, followed by shipment and delivery notices.

You can check the status of your order, including shipment tracking information, using the Recent Orders section of your Account or the Check Order Status tool located on the top right of all pages.