Peak performance for your instruments

Helping you keep your instruments running at peak performance is our goal. Whether you’re looking for an instrument manual or spare parts, or want to submit a repair request or check on the status of your warranty or service contract, we have the support options you’re looking for. 

Instrument product support

Get support for your existing instrument, including user manuals and information on spare parts

Instrument Product Support

Instrument repair request

Contact us to get your repair request started today

Contact Us

Instrument services

Find information on services such as compliance, validation, and calibration services
Instrument Services

Managing your instruments is easier than ever
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Applied Biosystems, Invitrogen, and Ion Torrent instruments

Manage your instrument fleet proactively with our easy-to-use tools.

Check your instrument’s coverage status ›
Log in to the instrument management tool ›