Hamburger Menu Button
Thermo Fisher Scientific Logo
Sign in
Don't have an account ?
Create Account
Products
Antibodies
Cell Culture Media
Chemicals
Chromatography Columns and Cartridges
Lab Equipment
Lab Plasticware and Supplies
Microplates
Oligos, Primers, Probes and Genes
TaqMan Real-Time PCR Assays
Greener Products
See all product categories
Applications
Bioprocessing
Cell Culture and Transfection
Cell and Gene Therapy
Chromatography
Molecular Testing
Digital Solutions
DNA and RNA Extraction and Analysis
Spectroscopy, Elemental and Isotope Analysis
See all applications and techniques
Services
360° CDMO and CRO Solutions
CDMO Services
CRO Services
Custom Services
Enterprise Services
Financial and Leasing Services
Instrument Services
Lab Informatics
OEM and Commercial Supply
Training Services
Unity Lab Services
See all services
Help and Support
How to Order
Instrument Support
Learning Centers
Register for an Account
Technical Support Centers
See all help and support topics
Popular
TaqMan Real-Time PCR Assays
Antibodies
Oligos, Primers & Probes
GeneArt Gene Synthesis
Cell Culture Plastics
Who We Serve
Biotech
Biopharma
CDMO
Lab Diagnostics
Industrial and Applied Sciences
Promotions
Contact Us
Quick Order
Order Status and Tracking
Documents and Certificates
Thermo Fisher Scientific Logo
Search
Search All
Search
Search button
Order Status
Quick Order
Promos
Sign in
Sign in
Don't have an account ?
Create Account
Account
Check Order Status
Aspire Member Program
Connect: Lab, Data, Apps
Custom Products & Projects
Services Central
Home
›
Support Centers
›
Mass Spectrometry Support Center
›
Liquid Chromatography Mass Spectrometry Instruments Support
›
Exactive Plus Orbitrap Mass Spectrometer Support
Exactive Plus Orbitrap Mass Spectrometer Support
See Navigation
‹
Liquid Chromatography Mass Spectrometry Instruments Support
TSQ Quantum Access MAX Triple Quadrupole Mass Spectrometer Support
›
TSQ Endura Triple Quadrupole Mass Spectrometer Support
›
TSQ Quantiva Triple Quadrupole Mass Spectrometer Support
›
TSQ Altis Triple Quadrupole Mass Spectrometer Support
›
TSQ Quantis Triple Quadrupole Mass Spectrometer Support
›
TSQ Fortis Triple Quadrupole Mass Spectrometer Support
›
Exactive Plus Orbitrap Mass Spectrometer Support
Exactive Plus Orbitrap Mass Spectrometer Support - Getting Started
Exactive Plus Orbitrap Mass Spectrometer Support - Troubleshooting
Exactive Plus EMR Orbitrap Mass Spectrometer Support
›
Q Exactive HF-X Hybrid Quadrupole Orbitrap Mass Spectrometer Support
›
Q Exactive HF Hybrid Quadrupole Orbitrap Mass Spectrometer Support
›
Q Exactive Plus Hybrid Quadrupole Orbitrap Mass Spectrometer Support
›
Q Exactive Hybrid Quadrupole Orbitrap Mass Spectrometer Support
›
Q Exactive Focus Hybrid Quadrupole Orbitrap Mass Spectrometer Support
›
Q Exactive BioPharma Platform Mass Spectrometer Support
›
Orbitrap IQ-X and Orbitrap ID-X Tribrid Mass Spectrometer Support
›
LCQ Fleet Ion Trap Mass Spectrometer Support
›
LTQ XL Linear Ion Trap Mass Spectrometer Support
›
Velos Pro Dual-Pressure Linear Ion Trap Mass Spectrometer Support
›
Orbitrap Elite Hybrid Ion Trap-Orbitrap Mass Spectrometer Support
›
LTQ Orbitrap XL Hybrid Ion Trap-Orbitrap Mass Spectrometer Support
›
Orbitrap Tribrid Mass Spectrometer Support
›
Orbitrap Exploris 480 Mass Spectrometer Support
›
Explore our “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through our "Guides and Tools" section to access a comprehensive portfolio of product-related support resources.
Getting Started
What does a mass deviation of 3 ppm mean?
What is the most sensitive measurement mode?
How do I find the optimal settings for Automated Gain Control (AGC) and maximum injection time (IT)?
Which resolution settings do I choose for different scan modes for the quantification of small molecules?
How often do I have to calibrate?
Can I do polarity switching? What is the time for polarity switching?
What is AGC?
What is High Energy Collision Dissociation (HCD)?
View all
Troubleshooting
Why does the metal needle insert in the heated ESI probe frequently clog?
Why does the tune software show bad vacuum?
Why is the temperature of UHV chamber higher than expected?
The turbomolecular pump is not operating.
View all
Guides and Tools
Documents
Search our database for Product Documents:
Product Manuals
Resources
Application Note: Use of UHPLC and High-ResolutionMS for Quantitative Analysis of Pesticides in Onion Matrix
Application Note: Analysis of 25-Hydroxyvitamin D in Serum Using an Automated Online Sample Preparation Technique with a High-Resolution Benchtop Orbitrap Mass Spectrometer
Brochure: Exactive Plus Orbitrap LC-MS System - Powerful screening and quantitation
Poster Note: Exactive Plus Orbitrap LC-MS System - Powerful screening and quantitation
Poster Note: Analysis of pharmaceuticals, steroids and antibiotics using UHPLC- Orbitrap mass spectrometry with enhanced sensitivity, selectivity and minimal matrix effects
Poster Note: Improved analysis of biopharmaceutical samples usin g an MS-only Orbitrap mass spectrometer
Poster Note: Analysis of Diquat and Paraquat Using UHPLC Orbitrap MS – Method Development, Matrix Effects and Performance
Training, Events, and Webinars
Classroom Training: Exactive Family
HPLC Tips and Tricks Webinars
Tools, Software, and Calculators
Thermo Fisher Cloud:
A Secure place to store, analyze, and share data
AppsLab Library:
Fully searchable repository of LC, IC, GC, GC-MS and LC-MS methods
XCalibur Software:
Control, and process data from, Thermo Scientific LC-MS systems
Chromeleon Chromatography Data System (CDS) Software:
First CDS to unify the workflows for chromatography and routine quantitative mass spectrometry (MS) analysis
Compound Discoverer:
Small molecule identification
For Research Use Only. Not for use in diagnostic procedures.
CMD SchemaApp code