One resource for all your next-generation seqeuncing support needs. Navigate through the support categories below to obtain relevant technical information, view tips & tricks when starting an experiment, and find answers to everyday problems.

Find useful information regarding Ion library preparation,  including protocols, Ion AmpliSeq™ technology, and recommended library preparation kits.

Browse our support pages for technical information about our Ion PGM™ and Proton™ systems, including chip details, sequencing runs, and product selection for your Ion PGM™ system.

Obtain technical support on next-generation sequencing template kits, including those for the Ion OneTouch™ 2 kits. Learn about the Ion PGM™, Ion Proton™, and Ion Chef™ platforms and functionality. 

Access support information for the Torrent Suite™ software, such as updating to the latest version and details on sequencing coverage and data analysis.

Looking for support on DNA Isolation? Visit our Nucleic Acid Purification and Analysis Support Center.

For Research Use Only. Not for use in diagnostic procedures.