For customer service and technical support questions for Affymetrix, eBioscience, and USB products, see the information below.
Customer service
For the United States, please call 800-955-6288.
For outside the US:
- Go to the contact us page
- Select the desired "How can we help you?" button
- Enter part # or product brand in search box
- Select country of interest from the dropdown menu on the right, and contact information will display
Technical support
To ask a tech support question, or request a SDS, COA, or COO, call 800-955-6288, or click the button below.
More about the online integration of Affymetrix products
Explore details of our online integration to learn more about the Affymetrix products and purchasing information now available on thermofisher.com.
Dealer & distributor information
For contact information for the dealers and distributors of specific products:
- Go to the contact us page
- Select the "Dealer or Distributor" button
- Enter part # or product brand in search box
- Select country of interest from the dropdown menu on the right, and contact information for recommended dealer will display
