Availability of Thermo Scientific™ products via Life Technologies™ product channels beginning January 26, 2015
On January 26, 2015, customers in the US, Canada, and Europe began ordering many Thermo Scientific™ life sciences products via Life Technologies product channels, including online (at lifetechnologies.com), via Life Technologies eProcurement (B2B) solutions and Supply Centers (where available), and via local Life Technologies legal entities.
See the full list of products.
A small number of life science products received new catalog numbers.
We do not expect any change in shipping times. Our top priority is to fulfill our customers’ expectations for our products and services and to minimize any disruption from this transition.
Simply place your orders for these Thermo Scientific life science products as you do for Life Technologies products: through our website at lifetechnologies.com, our Customer Care team, or your onsite Supply Center, eCatalog or punchout. Your existing Life Technologies account and its terms and conditions apply.
- Check to see if the appropriate Life Technologies legal entity is already set up as a vendor in your purchasing system. If not, please do so. You’ll find legal entity names, tax ID number and other necessary information on our vendor setup page.
- Take some time to familiarize yourself with lifetechnologies.com and review the benefits of ordering online.
- If you don’t already have a lifetechnologies.com web account, register now.
You can set up a Life Technologies account when you place your first order via lifetechnologies.com or through our Customer Care team.
There were no changes to your ordering processes until January 26, 2015. Current Thermo Fisher Scientific legal entities continued to accept orders through Friday, January 23. All open orders placed on or before January 23 will be fulfilled by Thermo Fisher Scientific legal entities. These orders will be monitored and serviced through the Thermo Fisher Scientific sites. Please note: If you have a business relationship with any other Thermo Fisher Scientific entity, or Fisher Scientific, this change does not affect how you transact business with these entities.
Continued assurance of supply is our priority. Orders placed before January 26, 2015, but scheduled to ship after that date will be shipped to you under the current Thermo Fisher Scientific legal entity. The invoice will reflect that same legal entity.
Purchase orders submitted on or after January 26, 2015, must be placed with the appropriate Life Technologies legal entity. If you do submit one to the former legal entity, we will contact you to request that the PO be resubmitted to reflect the new, proper legal entity, which may cause a delay in order fulfillment.
See table below for information about each current website.
|thermoscientificbio.com||Starting January 26, you can no longer place orders on these sites and will be directed to lifetechnologies.com to do so. In February, these sites will redirect all user traffic to the lifetechnologies.com website.|
|thermoscientific.com||All products will remain on thermoscientific.com. Product information and ordering for the transitioned products will be directed to lifetechnologies.com.|
|thermohybaid.de||There are no changes planned for this website.|
If you have a business relationship with any other Thermo Fisher Scientific entities, Fisher Scientific or other authorized distribution partners, this change does not affect how you transact business with these entities.
Thermo Scientific products and services that are available today through the Fisher Scientific channel will continue to be available through Fisher Scientific.
Our commercial documents, like invoices, quotes and shipping confirmations, will have a new look that prominently displays the legal entity name in the top right corner. You may also see new, Thermo Fisher Scientific shipper boxes, featuring all of the company’s premier brands.
Beginning January 26, 2015, customers in North America, Europe and the Middle East may obtain service and support for these products via the Life Technologies product channels:
- Technical Support (technical application scientists)
- Field Support (field application scientists)
- Field Support (field service engineers)
Find contact information for our Technical Service and Support organization.
Account information & terms
This change in legal entity and ordering processes does not affect published pricing, previously established price quotes or booked orders for the affected Thermo Scientific products. Please continue to work from the current published price list and/or your existing contract/issued quote price unless notified otherwise. Please note: If you have a business relationship with any other Thermo Fisher Scientific entity, or Fisher Scientific, this change does not affect how you transact business with these entities.
Our Thermo Fisher Scientific and Life Technologies entities calculate freight charges differently. The freight terms and conditions of your Life Technologies new or existing account will apply to all orders placed on or after January 26, 2015. View Life Technologies terms and conditions.
If you are a current Life Technologies customer, the tax status on your existing Life Technologies account(s) will apply to all purchases on that account. If you are not currently a Life Technologies customer, please communicate any special tax situations to the Customer Care representative when you set up your account.
Any existing tax exemptions on your account with the current Thermo Fisher Scientific legal entity does not automatically apply to your Life Technologies accounts. If you are not currently a Life Technologies customers, you must first create your Life Technologies account. After creating the account, customers in North America can have a tax exemption made out to our Life Technologies legal entity by contacting our Tax team at GISalesTax@lifetech.com.
The pricing that was applied to your account as of January 1, 2015, is available through the Life Technologies channel unless otherwise advised. Please contact your Life Sciences Solutions account manager if you have any questions regarding pricing.
On-site stocking program and Supply Centers
Over time, we will work with you to transition your Thermo Scientific OSP to a current or new Supply Center by Thermo Fisher Scientific that includes stocking of both Life Technologies and many Thermo Scientific products. Starting January 26, all orders for your OSP should be placed through Life Technologies legal entities.
If you haven’t already, be sure to set up Life Technologies as a vendor in your system, if you do not currently do business with Life Technologies. You’ll find legal entity names, tax ID number and other necessary information on our vendor setup page.
Select Thermo Scientific molecular and protein biology products became available for stocking in Life Technologies Supply Center locations on January 26, 2015. Supply Center customers also received additional information.
eCatalogs and punchout
If you have a Thermo Scientific (Pierce Biotech) eCatalog, your Thermo Scientific products transitioned into your current Life Technologies eCatalog or punchout on January 26, 2015. Once these products become available through your Life Technologies eCatalog or punchout, we ask that you remove your Thermo Scientific eCatalog. Please contact our B2B Team if you have questions about your transition.
If you have a hosted eCatalog with Life Technologies, you should have received the 2015 Life Technologies catalog as usual in December, with prices effective January 1, 2015. You should also have received another catalog containing an additional 42,000 Thermo Scientific life science SKUs that will were to be combined into your Life Technologies eCatalog for activation on January 26, 2015.
If you currently have a punchout connection to Life Technologies, your Thermo Scientific life science products became available through your punchout connection to Life Technologies on January 26, 2015.