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Thermal Cyclers
| Select an instrument to view available services | ||
|---|---|---|
| Real Time PCR | Benchtop Devices | Capillary Electrophoresis |
| Flow Cytometry | Thermal Cyclers | Next Gen Seq |
Service Plans
| Thermal Cyclers | Veriti® 60-Well Thermal Cycler | Veriti® 96-Well Thermal Cycler | Veriti® 384-Well Thermal Cycler | 60-Well GeneAmp® PCR System 9700 | 96-Well GeneAmp® PCR System 9700 | Dual 96-Well Gene Amp® PCR System 9700 | Dual 384-Well Gene Amp® PCR System 9700 | Auto-Lid Dual 384-Well GeneAmp® PCR System 9700 | 9800 Fast Thermal Cycler | 2700 Thermal Cycler | 2720 Thermal Cycler |
| AB Complete | |||||||||||
| AB Assurance | |||||||||||
| AB Maintenance | |||||||||||
| AB RC Maintenance | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AB RC Maintenance Plus | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AB RC Support | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AB RC Support Plus | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Rapid Exchange | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| AB Extended Care |
Value-Added Services
| Thermal Cyclers | Veriti® 60-Well Thermal Cycler | Veriti® 96-Well Thermal Cycler | Veriti® 384-Well Thermal Cycler | 60-Well GeneAmp® PCR System 9700 | 96-Well GeneAmp® PCR System 9700 | Dual 96-Well Gene Amp® PCR System 9700 | Dual 384-Well Gene Amp® PCR System 9700 | Auto-Lid Dual 384-Well GeneAmp® PCR System 9700 | 9800 Fast Thermal Cycler | 2700 Thermal Cycler | 2720 Thermal Cycler |
| Remote Diagnostics | |||||||||||
| Technical Assistance Center (TAC) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| On-Site Application Consulting | |||||||||||
| Planned Maintenance | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Compliance and Validation Services
| Thermal Cyclers | Veriti® 60-Well Thermal Cycler | Veriti® 96-Well Thermal Cycler | Veriti® 384-Well Thermal Cycler | 60-Well GeneAmp® PCR System 9700 | 96-Well GeneAmp® PCR System 9700 | Dual 96-Well Gene Amp® PCR System 9700 | Dual 384-Well Gene Amp® PCR System 9700 | Auto-Lid Dual 384-Well GeneAmp® PCR System 9700 | 9800 Fast Thermal Cycler | 2700 Thermal Cycler | 2720 Thermal Cycler | |
| IQ/OQ (IPV not available) | Field Service Engineer (FSE) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Customer | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |||
| On-Site Temperature Verification | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Pure Dye Calibration | ||||||||||||
| Computer System Validation | ||||||||||||
| On-Site Risk Assessment | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
Warranty Details
| Thermal Cyclers | Veriti® 60-Well Thermal Cycler | Veriti® 96-Well Thermal Cycler | Veriti® 384-Well Thermal Cycler | 60-Well GeneAmp® PCR System 9700 | 96-Well GeneAmp® PCR System 9700 | Dual 96-Well Gene Amp® PCR System 9700 | Dual 384-Well Gene Amp® PCR System 9700 | Auto-Lid Dual 384-Well GeneAmp® PCR System 9700 | 9800 Fast Thermal Cycler | 2700 Thermal Cycler | 2720 Thermal Cycler |
| Length of Warranty (Years) | 2 | 2 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
| Extended Warranty Available | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |