How to Use the Account Dashboard

Your Account Dashboard consolidates order-related information, access to key documents, and personalized shopping tools to facilitate your buying experience.

Using your account dashboard

Browse and search recent orders

Find a summary of your ten most recent orders, including the number of items that have shipped. Filter your orders by status and quickly locate specific items in your order history by using the search bar.

Track your order status

Open the Order Details view for easy access to understand order status.


Centralized access to order and product documents

Accessing your product documents

Open your order details view and use the Product Documents menu to enjoy centralized access to all product documents for the items that you have ordered including manuals, certificates, safety data sheets, protocols, and more.

Accessing your invoices

Request your invoice from Recent Orders or Order History by opening the Order Details view. Select Request Invoice, provide your email information, and your invoice will be emailed to you and up to two additional recipients.

 

In some regions, within your Order Details view, follow the same process to recieve your dispatch notes by providing your email information. Dispatch notes will be emailed to you and up to two additional recipients.


Update profile information

Many aspects of your profile information can be updated online. Contact information: Contact details, password, email preferences and payment methods can be updated online. You can also request changes to your shipping and billing addresses via the Account Dashboard tool. Allow 2 business days for us to implement these changes before we can process orders to the new addresses. Your address will be displayed as "Pending" until the change takes effect.


Optional: Invite a colleague

Once your account is fully activated, you will have the option to invite your colleagues to thermofisher.com.  This will provide them with an instant registration so they can participate in the purchasing process.

Step 1

Navigate to your Account Dashboard, select “Invite a Colleague” from the left side of the screen.

Step 2

Enter your colleagues’ email address(es) into the form. Note: You and your colleague must have the same e-mail domain. (e.g., yourname@institution.com can invite colleague@institution.com, but cannot invite colleague@gmail.com).

Step 3

Select the shipping and billing address from the drop down that pertains to your colleague and submit.  

Step 4

Your colleague will receive an email invitation from Thermo Fisher on your behalf and will be asked to establish a password to complete the process.