SeqStudio™ Genetic Analyzer System with SmartStart, System + SmartStart + 1 yr ext warranty - FAQs

SeqStudio Genetic Analyzer has not been tested for operation in low humidity conditions and is validated for environments with 20-80% humidity. Therefore, we do not recommend using SeqStudio Genetic Analyzer in below 20% humidity.

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No, since the SeqStudio instrument's data collection software is on the instrument itself, it is not necessary that you upgrade it.

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Both the SeqStudio Genetic Analyzer and the Applied Biosystems 3500 Genetic Analyzer have run modules specific for the SNaPshot application.

- For the 3500 Genetic Analyzer, the run module is "SNaPshot50_POP7" and it has a ~30 minute run time.
- For the SeqStudio Genetic Analyzer, the run module is "SNaPshot", the optimal size range is 40-120 bp, and it runs for ~25 minutes but the 35 bp fragment will be collected.

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You may use the export and import functions to transfer settings from one installation of the SAE Administrator Console to another.

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Archiving audit records removes the records from the SAE Administrator Console and saves them in an internally specified location on the same computer on which the SAE Administrator Console is installed. Note: Archived audit records are accessible for viewing in the SAE Administrator Console.

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Auditable actions in the SAE Administrator Console are:
- Enable or disable security, audit, or e-signature
- Sign in to or out of the SAE Administrator Console
- Import or export an SAE configuration
- Install an application profile
- Archive, purge, or restore audit records
- Manual sync with LDAP (Lightweight Directory Access Protocol) Directory

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

The system security function cannot be disabled in the SAE Administrator Console. To disable user sign in to an application, you must disable SAE in the application.

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There is no way to recover a forgotten password. If the SAE administrator forgets their password, the software must be reinstalled. Export all data before reinstalling the software.

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The following user actions are audited silently (no audit reason dialog box is displayed), and you cannot change the Audit mode:
- Enable or disable SAE functions in the SeqStudio Data Collection Software
- Sign in to or sign out of the SeqStudio Data Collection Software
- Start, pause, resume, or cancel an instrument injection or plate run
- Perform a dye calibration or an install run
- Perform cartridge maintenance: Refresh PDS or Fill Array

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

When SAE is enabled in the SeqStudio Data Collection Software, the SAE functions are set to the following:
- Audit: Enabled by default, but can be disabled
- E‑signature: Enabled by default, but can be disabled. By default, no actions are set to require e‑signature.

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When the SAE module is enabled:
- The SAE module controls the access to and the available functions for the SeqStudio Data Collection Software.
- The SAE module does not affect SeqStudio Plate Manager desktop or cloud.
- The Connect cloud-based platform and remote monitoring functions are disabled in the SeqStudio Data Collection Software.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

The SAE Administrator Console can be installed on a Windows 7 or Windows 10 operating system.

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The SAE module is a client-server software configuration that includes three components:
- SAE Administrator Console: Tool that is used by an SAE administrator to configure the SAE module.
- SAE server (server): Service that runs in the background and stores SAE settings, user accounts, audit records, and e-signature records. By default, the SAE server is installed on the same computer as the SAE Administrator Console.
- SAE screens (client): Screens that are displayed in an application (sign in, audit, and e-signature) and that require user input. The SeqStudio Data Collection Software runs on the client.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

The SAE Administrator Console is the tool that is used to configure the Security, Audit, and Electronic Signature (SAE) module. The SAE module can be configured to meet specific requirements for security, audit, and e-signature. In the SAE Administrator Console, a software or instrument that is configured for the SAE module is called an "application". Example applications include the SeqStudio Data Collection Software or the QuantStudio Design and Analysis Software v2.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.

The SAE Administrator Console v2.0 User Guide may be found here: https://assets.thermofisher.com/TFS-Assets/LSG/manuals/MAN0017468_SeqStudioSAE_UG.pdf

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.