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Technical Support

Educational Programs

Hands-on Workshops & Virtual Training Sessions

We are committed to providing comprehensive training and education programs that empower customers with the skills and knowledge they need to optimize their assay implementations. Our program goals and objectives are designed to support end-users in their journey toward proficiency and mastery of our HLA products.

Offered globally, in-person and virtually, our workshop programs provide on-the-bench and software analysis training that is tailored to the unique needs of our end-users. Through our programs, we offer troubleshooting techniques and tools for interpreting complex results, helping end-users to maximize the use of our products in their labs. These programs also offer solutions to labs that require additional resources for training and onboarding staff.

By leveraging our programs as a networking platform across various labs, we gain valuable insights into how our products are being utilized and identify opportunities for enhancements and improvements.

Browse our upcoming workshops and we hope to see you at one soon!

Explore On-Demand Training

Schedule at a Glance

JAN-NOV
2024

2024 Back to Basics Virtual Workshop Series

Online courses

Training topics include: 
Introduction to HLA

Level: Beginner
CECs: Yes
Training format: Virtual

FEB-DEC
2024

2024 Virtual Workshop Series

Online courses

Training topics include: 
Varies

Level: Varies
CECs: Yes
Training format: Virtual

FEB
20-22
2024

On the Bench Products & Software Training

West Hills, California, USA

Training topics include: 
AllType™ FASTplex™ NGS and TypeStream™ Visual NGS Software with Illumina®

Level: Intermediate-Advanced
Seating: 8
CECs: Yes
Training format: In person

MAR
13-16
2024

38th Annual HLA & Transplant Meeting

Carlsbad, California, USA

Training format: In person

MAR
18-22
2024

EU Advanced User Workshop

Location: TBD

Training topics include: 
Varies

Level: Intermediate-Advanced
Seating: Limited
CECs: No
Training format: In person

APR
23-25
2024

On the Bench Products & Software Training

West Hills, California, USA

Training topics include: 
LABType™ assays, LABScreen™ Single Antigen HLA Assay, and HLA Fusion™ 4.6 Software

Level: Intermediate-Advanced
Seating: 8
CECs: Yes
Training format: In person

MAY
14-16
2024

HLA Software Workshop

East Coast

Training topics include: 
TypeStream™ Visual NGS Software and HLA Fusion™ Software with HLA MatchMaker

Level: Intermediate-Advanced
Seating: 27
CECs: Yes
Training format: In person

JUN
11-15
2024

China Workshop

Location: TBD

Training topics include: 
TypeStream™ Visual NGS Software and HLA Fusion™ Software

Level: Intermediate-Advanced
Seating: 27
CECs: No
Training format: In person

JUL
15-19
2024

LATAM Advanced User Workshop

Location: TBD

Training topics include: 
Varies

Level: Intermediate-Advanced
Seating: Limited
CECs: No
Training format: In person

AUG
7-9
2024

On the Bench Products & Software Training

Location: TBD

Training topics include: 
LABType™ assays, LABScreen™ Single Antigen HLA Assay, and HLA Fusion™ 4.6 Software

Level: Intermediate-Advanced
Seating: 8
CECs: Yes
Training format: In person

SEPT
23-27
2024

APAC Advanced User Workshop

Location: TBD

Training topics include: 
Varies

Level: Intermediate-Advanced
Seating: Limited
CECs: Yes
Training format: In person

OCT
8-10
2024

On the Bench Products & Software Training

Location: TBD

Training topics include: 
AllType™ FASTplex™ NGS and TypeStream™ Visual NGS Software with Illumina®

Level: Intermediate-Advanced
Seating: 8
CECs: Yes
Training format: In person

NOV
5-7
2024

EU Software Workshop

Location: TBD

Training topics include: 
TypeStream™ Visual NGS Software and HLA Fusion™ Software with HLA MatchMaker

Level: Intermediate-Advanced
Seating: 27
CECs: Yes
Training format: In person

DEC
9-13
2024

MEA Advanced User Workshop

Location: TBD

Training topics include: 
Varies

Level: Intermediate-Advanced
Seating: Limited
CECs: No
Training format: In person