Online Bioinformatics Support resources include troubleshooting and documentation to help you in maximizing the capabilities of the Vector NTI® software. For users holding a Support Contract, additional assistance is provided via phone or email by Invitrogen Technical Support Scientists. Please view the Software Maintanance and Support Policy for more information.
Tutorials and Additional Help
- How-to Documents
Contact Technical Support
Buy a Support Contract. Individual, personalized technical support for Vector NTI® software requires a paid annual Bioinformatics Technical Support Contract. Advanced Support Contracts also include free product upgrades of the Vector NTI® software.
If you wish to purchase or renew your Bioinformatics Technical Support Contract, please email us at: firstname.lastname@example.org
For non-support contract holders, technical support for Vector NTI® software is provided online in the Support section of the Vector NTI website.