Prisma E SEM Service and Support

Support options available for the Prisma E SEM

Our innovative service solutions provide exceptional support to help you increase the performance and productivity of your Thermo Scientific Prisma E SEM. To assist your success now and into the future, we have integrated connected digital elements into our service packages that facilitate proactive service, reduce barriers to entry, and deliver enhanced visibility into system health as well as productivity. Whether we are delivering integrated solutions to increase your momentum onsite via remote troubleshooting or side-by-side with an applications engineer, ensuring your success remains at the forefront of our relationship.

 

We offer a variety of portfolios targeted to your unique needs. These combine the very best of technology-driven support and hands- on care during the warranty period as well as beyond.

Services and support for Thermo Scientific electron microscopes

For you to effectively pursue new and advanced materials, every piece of your workflow must operate efficiently. Our service offerings will help you improve the speed and reliability of each step. They will also help optimize the overall performance of your system while achieving faster time to data.

 

Our service and support options enable:

  • Predictable costs
  • Optimized performance
  • Higher productivity
  • Workflow proficiency

Electron microscope site preparation services

When selecting an electron microscope, there are many elements to consider. The physical location and environment surrounding your system are fundamental to achieving your desired outcomes. Even slight variations can mean the difference of staying within, or straying from, ever-tightening system specifications.

 

With Thermo Fisher Scientific’s site preparation service portfolio, you will gain a competitive advantage by optimizing your system’s surroundings.

 

Whether you are debating the placement of one specific system in your lab or developing a brand-new facility from the ground up, our environmental engineering experts will provide analysis and recommendations to minimize environmental interference and maximize system performance.

Remote electron microscope service and support

When downtime isn’t an option, immediate access to technical expertise is critical. Fully integrated into your processes and backed by an advanced suite of digital tools, our Remote Technical Support is an essential part of a modern service ecosystem—accelerating uptime, reducing operational risk, and enhancing the reliability of your Thermo Scientific instrumentation across complex workflows.

 

Thermo Fisher Scientific’s Remote Technical Support services combine advanced diagnostics, secure connectivity, and expert engineering to provide fast, effective resolution of technical issues without the need for on-site intervention.

For Research Use Only. Not for use in diagnostic procedures.