Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.

Guides and Tools


Template Preparation and Sequencing Protocols

Ion Chef System with Ion S5 System/Ion S5 XL System

Ion Chef System with Ion PGM System

Ion Chef System with Ion Proton System

Ion OneTouch 2 System with Ion S5 System/Ion S5 XL System

Ion OneTouch 2 System with Ion Proton System

Ion OneTouch 2 System with Ion PGM System

Search our database for Product Documents: ManualsVector MapsCitations & References
Search our database for Quality and Safety Documents: MSDSCOA

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Custom Services

Ion Torrent Certified Service Provider Program

Browse our global network of validated service providers that helps enable researchers in small and medium-sized laboratories to get high-quality exome and transcriptome sequencing data generated on the Ion Proton System from small amounts of input material with very fast turnaround. We offer services including whole-exome sequencing, whole-transcriptome sequencing, and targeted transcriptome sequencing.

Ion AmpliSeq Community Panels

Leveraging the power of the Ion Community and Ion AmpliSeq technology, we have developed Ion AmpliSeq Community Panels. Designed with leading disease researchers, Ion AmpliSeq Community Panels provide the ability to selectively analyze gene content with the aim of transforming cancer and inherited disease research. Your disease research is greatly simplified with the community-wide availability of these panels. In addition, for maximum flexibility, you will be able to rapidly customize any Ion AmpliSeq Community Panel to advance clinical research to fit your own project requirements.