Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.

Guides and Tools

  • Ion Academy: An exclusiveIon-authorized user educational group with live webinar session featuring the latest Ion Torrent information
  • Browse our site for: Training, Events and Webinars
  • Ion AmpliSeq™ Designer: Allows you to design your own AmpliSeq™ panel using the preloaded genomes or by uploading your own reference sequence. 
  • Torrent Suite™ Software: Plan, monitor and track your runs all within a web interface while reviewing the quality and accuracy of your sequencing run, in addition to variant calling, detecting SNPs and indels.
  • Ion Reporter™ Software: Integrate, annotate and interpret your DNA variants faster and more easily from semiconductor sequencing data using a web-enabled solution.
Custom Services

Ion Torrent Certified Service Provider Program

Browse our global network of validated service providers that helps enable researchers in small and medium-sized laboratories to get high-quality exome and transcriptome sequencing data generated on the Ion Proton System from small amounts of input material with very fast turnaround. We offer services including whole-exome sequencing, whole-transcriptome sequencing, and targeted transcriptome sequencing.

Ion AmpliSeq Community Panels

Leveraging the power of the Ion Community and Ion AmpliSeq technology, we have developed Ion AmpliSeq Community Panels. Designed with leading disease researchers, Ion AmpliSeq Community Panels provide the ability to selectively analyze gene content with the aim of transforming cancer and inherited disease research. Your disease research is greatly simplified with the community-wide availability of these panels. In addition, for maximum flexibility, you will be able to rapidly customize any Ion AmpliSeq Community Panel to advance clinical research to fit your own project requirements.