Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.

Getting started

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Troubleshooting

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Guides and tools

Search our database for Product Documents: Manuals, Product Literature, Citations and References
Search our database for Quality and Safety Documents: MSDS, COA

Browse our site for: Training, Events, and Webinars

  • Reagent Rewards™: an app to turn reagent purchases into rewards
  • Real-Time PCR: an app for real-time PCR resources, including videos, an interactive troubleshooting tool, and a reaction calculator
  • Daily Calcs: calculate molarity, dilution, molecular weight, and more with this app
Services

Instrument Management

One central location to handle all your Instrument and Services requests.

Custom Services and Reagents for Real-Time PCR (qPCR)

Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.

Contract Laboratory Services for Real-Time PCR and other Genetic Analysis

Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.