Water Analysis Lab and Process Monitoring Instruments

In order to complete your service request, please fill out the 3 step form below.

In the "Reason for return" box, enter the meter details including the Model, Serial Number and the Service Required, ie: Calibration, Repair and if Rush service is desired. If you have more than one meter, simply list them.

After submitted successfully your screen will say “THANK YOU” and you will receive an email in the next 30 minutes with instructions on what to do next.  If you do not get the RMA email conformation within 30 minutes after you submit your request, contact DEPOT for assistance at WLP.DepotRepair@thermofisher.com.

For questions regarding your return, please contact us directly at: WLP.DepotRepair@thermofisher.com

Table of Services and Services Descriptions

MaterialDescriptionRateOrionAccumet
CALSERVD1Calibration Level 1$483

Star A111, Star A112, Star A113, Star A121, Star A122, Star A123, Star A211, Star A212, Star A213, Star A214, Star A221, Star A222, Star A223, Star A321, Star A322, Star A323, Star A324, 0261S0, 0266S0, 0131S3, 0136S3, Versa Star (1 module), 2-Star/2-Star Plus, 3-Star/3-Star Plus, LSTAR111, LSTAR112, LSTAR113

AB150, AB250, XL150, AP71, AP72, AP74, AP75, AP110, AP115, AB315, AB330
CALSERVD2Calibration Level 2$522Star A215, Star A216, Star A325, Star A326, Versa Star (2 modules), 4-Star/4-Star Plus, Dual StarAB200, XL200, XL250, AP84, AP85, AP125
CALSERVD3Calibration Level 3$5621010001 Cond. Cal. Resistor Kit Versa Star (3 modules), Star A329, 5-Star/5-Star PlusXL500
CALSERVD4Calibration Level 4$602Versa Star (4 modules)XL600
CALSERVD5Calibration Level 5$712  
CALSERVD6Calibration Level 6$961T900 Series Titrators 
701-MISCITEMDTest & Advise / Evaluation / General Repairs$204All modelsAll models