Customers with a service plan experience more than a 50% improvement in response time and a 30% reduction in downtime compared to those without a service plan.

At Thermo Fisher Scientific, we understand that you depend on your lab instruments to make critical decisions quickly and confidently every day. With the rising cost of doing business across industries, it is now more important than ever that you safeguard against lost productivity and unexpected downtime, so you can maintain a laser focus on what matters most to you—your production, your research, and your customers.

Put our unrivaled experience and expertise to work for you.

Service Promo

Service contracts that fit your budget

Service Contracts

*     excluding those parts in-touch with samples

**   for MARS Rheometers, excludes measuring heads, air bearings, motors, chillers (covered by separate warranty), ovens, CTC, pressure cell, building material cell, Peltier, Rheonaut,              RheoScope, RheoRaman, tribology
for Process 11 Twin-screw Extruders, excludes motors, torque transducers, melt pumps, conveyor belts, feeders, fixing rolls, sheet take-offs, pelletizers, chillers (covered by separate         warranty)

***  for MARS Rheometers, major accessory includes: Rheonaut, RheoScope, RheoRman, tribology, pressure cell, building material cell, CTC oven, chiller, and Peltier
for Process 11 Twin-screw Extruders, major accessory includes: feeder, melt pump, pelletizer, chiller, water bath, conveyor belt, fixing roll, and sheet take-off

Preventive maintenance services

Preventive maintenance services
Regular preventative maintenance is essential to maximize uptime for your lab with minimal inconvenience to you. Proactive and prompt service is our unwavering commitment to you so that you can get back to your science and production in no time.

Fast and efficient

Depot service with loaner program
We understand every minute of downtime is one minute too long. Therefore, we offer a US-based depot service program for repair and calibration, with loaner units (for selected models), at your disposal.

Planning security

Compliance, validation, and calibration services
Whether you need Installation Qualification (IQ) or Operation Qualification (OQ), we can help you meet those stringent regulatory requirements, so you have peace of mind that your instruments are producing high-quality, reliable, and reproducible results.

10% savings for a limited time

Application training
Whether you need basic training to start your scientific journey or advanced training to optimize your applications and analyses to address your unique challenges, we have the right education solution for you.

Together we achieve your mission.

Our success is defined by yours, which is why we offer customized service coverage to meet your lab’s needs and budgets. Given the current economic volatility, choosing a multiyear service plan will lock in the lower rate, giving you more savings for long-term coverage. Spend now and save later, so you don’t have to deal with budget scrutiny every year; instead, you can focus on improving productivity, meeting tighter deadlines, and keeping up with the latest technologies.

Offer valid in US and Canada only. Service availability and offering may differ depending on region. Promotion ends March 31, 2023.

Need more details about warranty and service coverage, please download the flyer.

Fill out the form to take advantage of this special offer.

Style Sheet for Komodo Tabs
Style Sheet for Global Design System