Whether you have an inquiry, a repair, a calibration, or need rental equipment, our Support & Service Team offers support according to your needs.
We provide support by phone, on-line via email or augmented reality as well as on-site visits, factory repairs, loaner equipment and much more.
Remote service options
In many cases, our support and service can be carried out without a technician on-site. Remote resolution is available as guided on-line troubleshooting, select instrument installations with virtual support, software updates or device checks.
Fast and efficient
Easily review the status of your depot repair in real-time or request an RMA number on-line to send in your device.
Our select service contracts enable for the planning of equipment availability in the event of breakdowns, maintenance, calibration and at the same time have control over the costs.
10% savings for a limited time
Save 10% on a warranty extension or buy a maintenance & calibration contract and receive 10% savings on the Repair Coverage Module.
Offer valid in US and Germany only. Promotion ends March 31, 2021.