Search Thermo Fisher Scientific
Search Thermo Fisher Scientific
How does it work? | What is your commitment? |
We offer three levels of interaction:
At the end of the process, our product experts will provide a detailed report that analyzes your current state, and they will offer specific recommendations on how to improve your production environment. | Whether you choose to engage in the PSR, PR, or CR program, you are committing time and resources to the optimization project. Our experienced team will require access to your production facility and will need to work with operators, scientists, and managers to understand your current processes. Once you receive the final report from us, it is yours to keep as you evaluate which process improvement steps to undertake. Our fully trained technical field specialists have spent many years in production environments and large |
Point solution review (PSR) | Process review (PR) | Complete review (CR) | |
Focus | Specific opportunity or area of concern | Complete process review | Complete process review focused on single-use technologies, cell culture, process solutions (media and buffers), purification, and analytics |
Team | Field applications specialist, process and subject matter professionals, commercial sales (business account manager and technical salesspecialist, quality representative) | Field applications director, field applications and subject matterprofessionals, and commercial sales | Field applications director; field applications specialists from single-use technologies, cell culture, and purification; process and subject matter professionals; and commercial sales |
Visit plan | Alignment call with customer prior to visit to understand concerns and main objectives Perform review and log | Alignment call with customer prior Process review starts from warehouse, manufacturing upstream and downstream (excluding tangential flow filtration (TFF) and chromatography), documentation, cGMP aspects Perform review and log | Alignment call with customer prior Process review starts from Perform review and log |
Timeline | 1 day visit within 3 days frominitial response | 1.5–2 day visit within 1 week frominitial response | 2–3 day visit within 2 weeks from initial response |
Report | Final report to customer within 2 weeks, including observations, financial models, and recommendations | Final report to customer within 3 weeks, including observations, financial models, andrecommendations | Final report to customer within 4 weeks, including observations, financial models, and recommendations |